Full Time | Elementary & Secondary Education2 Days Ago
Save
Dallas Independent School District is Hiring a Telecommunicator, Police Department (235 days) Near Dallas, TX
Telecommunicator, Police Department (235 days) -(RTP20240506-030)
Description
Answers emergency and non-emergency calls for service. Receives and records information, and requests for police/security services in a computerized database
Dispatches field personnel according to need and priority of the service request
Transmits and receives radio calls from field units via two-way radio. The ability to speak concisely and distinctly
Coordinate and maintain effective communications between field units and neighboring law enforcement agencies
Uses a computer-aided dispatch system to enter, research and retrieve information
Monitor closed-circuit television, security, fire, and alarm systems
React calmly, quickly, and decisively in emergencies to obtain, summarize and relay information both orally and in written form
Must be able to follow oral and written instructions
Demonstrate the ability to handle multiple tasks, working under stressful conditions. Activation of emergency procedures for evacuations or similar emergencies
Operation of specialized communication networking computer terminal to access confidential and restricted law enforcement information
Compile information from different sources to develop a daily briefing or a log that provides information to assist in the daily operations of the agency
Run queries through Regional, State, and National Crime Information databases as requested by the district police personnel
Notify outside emergency personnel of weather-related emergencies
Enter information in the Automated Records Management System (ARMS) computer database
Maintains confidentiality of information contained in source documents
Performs all other tasks and duties as assigned
Qualifications
High school diploma or equivalent
One (1) year of experience taking public safety/emergency calls in a call center or relevant experience working in a dispatching environment
Possess, or obtain within 6 months of employment, the Telecommunications Operator Certificate as issued by the Texas Commission on Law Enforcement (TCOLE), including TLETS/NLETS and TCIC/NCIC for Full Access Operators training as provided by the Texas Department of Public Safety
Demonstrated ability to perform responsibilities with minimum supervision
Demonstrated proficiency in the use of a person computer
Demonstrated ability to recognize public safety hazards
Demonstrated ability to read and interpret documents, including safety rules, operating and maintenance instructions and procedures manuals
Demonstrated organizational, prioritization, effective telephone and communication skills, and interpersonal skills required to achieve the goals of the position
Demonstrated ability to receive and give verbal instructions effectively
Demonstrated ability to speak clearly and comprehensible
Must be willing to undergo a criminal background check and drug screening
Ability to communicate in English/Spanish preferred
Work Locations: Police Department 2500 S ERVAY BOX 99 Dallas 75215