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Sr Digital Srvc & CX Analyst at Customer Operations

Stamford, CT | Full Time
$98k-123k (estimate)
4 Weeks Ago
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Innovator. Entrepreneur. Able to see the big picture while working on the small details, manage multiple projects, and act as a subject matter expert. Did we just describe you. If so, consider joining the Digital Service & Customer Experience team at Spectrum. . At Spectrum, we keep our millions of customers connecte...

Workforce Specialist (Credit Services) at Customer Operations

San Antonio, TX | Full Time
$53k-66k (estimate)
4 Weeks Ago
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Workforce Specialist (Credit Services). . JOB SUMMARY. This role is part of the Workforce Team within the Operation Support department of Credit Services. Credit Services supports both internal and external customers utilizing various communication media to complete work tasks and processes involving collections, pay...

Senior Director, Product Management, Customer Communications at Customer Operations

Charlotte, NC | Full Time
$115k-143k (estimate)
1 Month Ago
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. BE PART OF THE CONNECTION. . As the Senior Director of Spectrum’s Customer Communications team, you will lead a team of product managers focused on developing and scaling Spectrum’s customer lifecycle journey communications. The role is pivotal in driving the strategic roadmap execution and optimizing product perform...

Senior Director, Product Management, Customer Communications at Customer Operations

Charlotte, NC | Full Time
$115k-143k (estimate)
1 Month Ago
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. BE PART OF THE CONNECTION. . As the Senior Director of Spectrum’s Customer Communications team, you will lead a team of product managers focused on developing and scaling Spectrum’s customer lifecycle journey communications. The role is pivotal in driving the strategic roadmap execution and optimizing product perform...

Sup, Customer Service at Customer Operations

El Paso, TX | Full Time
$65k-84k (estimate)
1 Month Ago
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. JOB SUMMARY. This position is responsible for the coaching and development of a team of call center representatives in a fast-paced, dynamic call center environment. This supervisor is responsible for leading and providing feedback to aid representatives in accomplishing their key measures of success, including all a...

Sup, Customer Service at Customer Operations

El Paso, TX | Full Time
$65k-84k (estimate)
1 Month Ago
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. JOB SUMMARY. This position is responsible for the coaching and development of a team of call center representatives in a fast-paced, dynamic call center environment. This supervisor is responsible for leading and providing feedback to aid representatives in accomplishing their key measures of success, including all a...

Customer Service Representative | Technical Support (Bilingual) at Customer Operations

El Paso, TX | Full Time
$36k-46k (estimate)
1 Month Ago
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. At a Glance. February 13, 2026. Full-time entry-level to mid-level customer service role troubleshooting and resolving technical cable and video service issues, including repair, billing, and accounts. Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Video Repair R...

2026 Summer Intern: Associate QA Analyst at Customer Operations

Charlotte, NC | Intern
$81k-99k (estimate)
1 Month Ago
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. At a Glance. You’re a motivated rising senior student with a 3.0 GPA or higher seeking a STEM related major (Science, Technology, Engineering, or Math) bachelor’s degree from an accredited college or university. This is a full-time, 10-week program designed to give you real-world experience working within the telecom...

Customer Service Representative | Technical Support at Customer Operations

Greensboro, NC | Full Time
$37k-46k (estimate)
1 Month Ago
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you positive and proactive with a passion for helping people. Do you enjoy active listening and solving problems. Are you tech-savvy and love to multi-task. Then you’ll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound c...

Sup, Chat Customer Service (Billing) | Bilingual Overnight at Customer Operations

El Paso, TX | Full Time
$62k-80k (estimate)
1 Month Ago
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. This position is responsible for the coaching and development of a team of Chat Customer Service Representatives in a fast-paced, dynamic call center environment. This supervisor is responsible for leading and providing feedback to aid representatives in accomplishing their key measures of success, including all acti...

Supervisor, Chat Customer Service (Repair) | Bilingual at Customer Operations

El Paso, TX | Full Time
$62k-80k (estimate)
1 Month Ago
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. This position is responsible for the coaching and development of a team of Chat Customer Service Representatives in a fast-paced, dynamic call center environment. This supervisor is responsible for leading and providing feedback to aid representatives in accomplishing their key measures of success, including all acti...

Rep 1, Mobile Repair (Bilingual) at Customer Operations

Allen, TX | Full Time
$37k-47k (estimate)
1 Month Ago
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Training class begins February 6, 2026. Must be bilingual (English and Spanish). Must have the availability to work a variety of shifts including late night/ overnight. Are you a digitally-savvy problem solver. Do you enjoy multitasking. Are you personable and patient with a passion for customer service. Then working...
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