About IntelePeer.ai:
IntelePeer Cloud Communications helps customers communicate better, faster and smarter, through its Communications Automation Platform. Our low- and no-code solutions provide customers with simple, easy-to-use tools that can be utilized by anyone. Powering automation through AI and analytics, IntelePeer provides industry-leading time-to-value and rapid time to improved customer experiences with solutions that work seamlessly with existing business software and infrastructure.
What we are looking for:
As an integral member of our Customer Development Team, the Custom Solutions Developer is responsible for developing customer functionality connected to our Communications Platform as a Service (CPaaS) infrastructure, including: 1) developing code, scripts, and extracts, and 2) contributing to design documents and reviews 3) integrating other platforms/services with Intelepeer's with the use of APIs. This position is comprised of approximately 40% new development and 40% maintenance and 20% troubleshooting and resolving issues.
Responsibilities:

• Build customer facing automation solutions using our Communications Automation Platform.
• Develop code, scripts, extracts, and other artifacts required to solve customer technical issues.
• Contribute to design documents and participate in design reviews.
• Be proactive and inquisitive in Identifying and finding solutions to recurring problems with software.
• Work closely with key stakeholders including Customer, to develop solutions and designs.
• Determine severity and impact of issues on the business and communicate status to Management.
• Work both independently and with a group of highly skilled developers
• Be flexible with work hours and schedule; provide on-demand support as needed.
• Keep up to date on industry technical trends and new development methodologies to maintain current skills and remain current with industry standards.
• Other duties as assigned.

Requirements:
Education:
Bachelor's Degree in Engineering, Computer Science, Mathematics or Computing related field required.
Expertise & experience:

• At least 2 years of experience with Node JS/Angular JS/Express JS/React JS/Mongoose JS.
• Strong understanding and experience using OO design principles and test-driven development.
• At least 2 years of experience implementing RESTful web APIs.
• At least 3 years of experience working with web services (SOAP and REST) with JSON and XML.
• Proficiency with scripting programming languages (e.g. Python, R, or similar)
• At least 1 year of experience with SQL and/or NoSQL experience (e.g., MYSQL, MongoDB preferred).
• Experience in AI, Machine Learning, Speech Recognition, Text to Speech, Natural Language Processing.
• Experience in utilizing generative AI (e.g., LLMs, generative image models) in inference and fine-tuning tasks
• Experience in troubleshooting software issues.
• Experience with Linux /Unix is a plus.
• PHP development experience is a plus.
• Git experience a plus.
• Docker experience a plus.
• Shell scripting a plus.
• Experience with PHP Frameworks like Laravel, Cake, etc. is a plus.

Competencies:

• Strong problem-solving skills.
• Strong organizational, prioritization, and documentation skills.
• Excellent verbal and written English communication skills, including the ability to communicate clearly with non-technical individuals, including customers.
• Successfully communicate technical issues clearly to individuals with varying levels of technical knowledge and understanding.
• Effectively and efficiently solve mission critical technical problems in a startup-paced business environment.
• Exceptional attention to detail.
• Continuous improvement attitude.
• Quality-, customer service-, and continuous improvement-driven to consistently delight internal and external customers.
• Team player who is willing to go above and beyond to help others.
• Self-motivated, proactive, and resourceful.
• Positive, professional attitude and ability to establish and maintain effective working relationships in cross-functional and team environment.
• Reacts quickly and adapts to changes in priorities, circumstances, and direction.
• Effectively multi-tasks and manages multiple projects concurrently in a time-sensitive work environment.

Why you'll love it here:

• Unlimited Paid Time Off
• Paid Holidays
• Competitive medical, dental & vision insurance for employees and their dependents
• 401K Retirement Plan
• Stock Options
• Company-paid life insurance, voluntary short-term and voluntary long-term disability
• Health & Flexible Savings Accounts
• Cellphone, gym, and internet reimbursement
• Paid Parental Leave
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Free snacks (Denver, and or Fort Lauderdale)
• Fun events (virtual and in-person)

Any requests to exercise your rights as a data subject under GDPR should be submitted to infosec@intelepeer.com for prompt processing. Please refer to our Privacy Policy (at www.intelepeer.com/privacy/intelepeer-privacy-policy ) for any questions on how IntelePeer complies with GDPR.
For California residents only: Please refer to the link below for IntelePeer's Applicant CCPA Privacy Notice. https://intelepeer.com/privacy/intelepeer-california-applicant-privacy-notice/