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CareerBuilder
Boise, ID | Full Time
$32k-40k (estimate)
1 Week Ago
Customer Service - Donor Support Technician (Evergreen)
CareerBuilder Boise, ID
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$32k-40k (estimate)
Full Time 1 Week Ago
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CareerBuilder is Hiring a Customer Service - Donor Support Technician (Evergreen) Near Boise, ID

Responsibilities:
Responsible for preparing the donor, donor area and equipment for the pheresis process.
Prepares the autopheresis machine for the pheresis process.
Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
Disconnects the donor when the process is complete.
Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
Alerts Group Leader or Supervisor of donor flow issues.
Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
Understands the policies and procedures associated with hyper immune programs at the center if applicable.
Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
Maintains confidentiality of all personnel, donor and center information.
May be cross-trained in other areas to meet the needs of the business.
Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
Perform job-related duties as assigned.
Qualifications:
High school diploma or equivalent required
Minimum of three (3) months work experience, preferably in medical or health provider environment or equivalent combination of education and experience
Must be able to perform basic math calculations
Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.
**Our Benefits**
We encourage you to make your well-being a priority. Its important and so are you. Learn more about how we care (https://www.cslplasma.com/careers/how-do-we-care-for-you-as-csl-plasma)
at CSL.
**About CSL Plasma**
CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma (https://www.cslplasma.com/about-csl-plasma) .
**We want CSL to reflect the world around us**
As a global organization with employees in 35 countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion (https://www.cslplasma.com/careers/diversity-and-inclusion)
at CSL.
**Do work that matters at CSL Plasma!**
R-205212
CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.
https://www.cslbehring.com/careers/eeo-statement
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Job Summary

JOB TYPE

Full Time

SALARY

$32k-40k (estimate)

POST DATE

05/03/2024

EXPIRATION DATE

05/16/2024