Location:
4910 Tiedeman Road - Brooklyn, Ohio 44144
Supports Loan Services by engaging managers and vendors to ensure the Third Party Management (TPM) Program elements are completed accurately. This position is responsible for facilitating onboarding and off-boarding vendor relationships, onsite audits, assistance with risk assessments, collection of documentation, and completion of action items and engagement reviews. Provides support and expertise for vendor selection.
Essential Job Functions:

• Ability to collaborate with and influence various stakeholders
• Strong business process, policy and procedure knowledge
• Interact with external vendor relationship managers and managers as a primary contact to ensure proper support and attention are provided on KeyBank accounts and adherence to regulatory requirements
• Act as the main escalation point for all Third Parties that encounter issues (examples: invoicing, systems, etc.), and work internally to resolve
• Liaise between third party management, procurement and the line of business
• Work with third party vendors to periodically request and obtain required documentation in order to conduct internal oversight in accordance with KeyBank's Third Party Management Program.
• Work within the KeyBank Risk Management Platform to update and complete engagement evaluations and action items within a targeted SLA.
• Facilitate any engagement related meetings with the vendors and the Line of business as required.
• Assist in the evaluation of potential new vendors as well as the on-boarding process of new vendors as needed
• Coordinate vendor visits to KeyBank offices on behalf of the line of business
• Manage the logistics and/or perform vendor onsite audits to satisfy third party requirements
• Provide feedback to business to evaluate effectiveness of the vendors as well as to ensure adherence to contractual obligations
• Performs other administrative duties as necessary

Required Qualifications:

• Bachelor's Degree or equivalent experience with emphasis on vendor management
• Ability to manage a process and make decisions with limited oversight
• Proven ability to set and obtain goals
• Excellent interpersonal and motivation skills
• Superior verbal and written communications skills
• Strong time management and prioritization skills
• Ability to adapt to a fast paced and detail-oriented environment
• GRC experience is a plus
• Strong knowledge of Sharepoint, Microsoft Excel and other Microsoft programs
• Ability to travel up to 25%

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties.
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $55,000.00 to $80,000.00 annually depending on job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.
Please click here for a list of benefits for which this position is eligible.
Job Posting Expiration Date: 04/30/2024
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.