General Description of Position. The Director of Engineering is responsible for leading the Engineering Department and Prototype Department, which are responsible for the design, development and release of new boat models, annual introduction of new features, and continuous improvement of product in the field (collectively, “New Product Development,” or “NPD”). Develops NPD capital expenditures, ensures NPD data and metrics are accurately develop...
Position. Warranty Specialist. Reports To. Customer Service Manager. Department. Customer Service. General Description of Position. Review and process warranty claims, return material authorizations (“RMAs”), and defective parts. Analyze data and communicate cross-functionally as needed. Position Responsibilities are (but are not limited to). Review, process, and verify the validity of warranty claims in dealer management system (“DMS”). Collabor...
Job Description for. Parts Support Specialist. Reports To. Customer Service Manager. Department. Customer Service/Warranty. General Description of Position. Daily processing of parts information into Epicor and DealerConnect. Majority of work is data entry in an office environment. Assisting with the specifying and expediting of in house parts orders that dealers are placing. Duties. Creating and entering new parts into Epicor and activating part...
