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Infiniti Service Advisor
Crest INFINITI Frisco, TX
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$50k-68k (estimate)
Full Time 1 Week Ago
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Crest INFINITI is Hiring an Infiniti Service Advisor Near Frisco, TX

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.
As an employee of Crest Auto Group, you are part of the Crest luxury vehicle family, which includes one of the largest selections of new and pre-own luxury vehicles. Not only that, you can expect to work with a team of dedicated employees with a common goal of a collaborative approach. We offer regular training, opportunities to promote from within and are continuously striving to foster loyalty, long-term careers and happy employees.
Employees work in a customer centric environment that offers amenities like:
  • Lab23 Kitchen with executive chef inspired menus
  • Coffee bars
  • Golf Putting Greens
  • Customer Technology Areas
  • Vehicle Technology Consultants
  • Automated drive-thru Car Wash
Available Benefits of Employment:
  • Health Coverage
  • Dental Coverage
  • Vision Coverage
  • Group Life
  • Short / Long Term Disability
  • 401K
  • Paid Vacation
  • Monthly Factory Cash Payouts
Responsibilities
  • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Follow up with customers on a daily basis and provide updates.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Ensures that the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently
Qualifications
  • Previous Service Advisor experience required
  • Organized and friendly personality
  • Team oriented
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance.
  • Clean driving record
  • Willing to submit to a pre-employment background check & drug screen
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Summary

JOB TYPE

Full Time

SALARY

$50k-68k (estimate)

POST DATE

05/02/2024

EXPIRATION DATE

05/20/2024

WEBSITE

crestinfiniti.com

HEADQUARTERS

FRISCO, TX

SIZE

<25

FOUNDED

1984

CEO

MIKE COTRONEO

REVENUE

$10M - $50M

INDUSTRY

Retail

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About Crest INFINITI

Crest INFINITI is a premier INFINITI dealership in Frisco, Texas, and your local source for everything automotive! We are proud to offer a wide variety of services, including new and used INFINITI sales, car service and maintenance, INFINITI parts, and a leading finance department. At Crest INFINITI, the customer comes first and our commitment to them is second to none. For years weve seen it as our job to provide Dallas-area INFINITI shoppers with a fine selection of new and used INFINITI cars. Along with our sales department, our service, parts and finance departments are staffed with employ...ees that collectively offer many decades of experience in the field, all of them working diligently for one thing: the satisfaction of the people we serve. You see, our success is predicated upon our ability to faithfully serve our customers and deliver a class-leading INFINITI experience time and time again. From our highly trained and skilled sales team to our world-class INFINITI service technicians, Crest INFINITI is all about finding the right people for the right job. Investment in our people today ensures investment in our future and beyond. Were always looking for new talent to join our wonderful team of INFINITI professionals, and we encourage you to contact us if you are interested in an automotive career at Crest INFINITI. We pride ourselves on selling high volumes while making sure the customer comes first in every transaction that we perform. If you have the desire to serve our clientele with the honesty and integrity they deserve and an entrepreneurial spirit, youve certainly come to the right place. Isnt it time you considered an automotive job with Crest INFINITI? More
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