7 front desk agent full time Jobs in white plains, ny
Meyer Jabara Hotels is Hiring a Front Desk Agent Near White Plains, NY
Department: Front Office
Reports To: Front Office Manager, Assistant General Manager
Scope of Position:
Operate the functional areas of guest registration, bell services, telephone services, and guest reservations to ensure guest satisfaction and maximize hotel profitability.
Primary Responsibilities:
- The major responsibility is to operate the functional areas of guest services, i.e., resolving guest complaints to the satisfaction of the guest; responding promptly to any guest request for service, using the hotel's computer system for reservations, scheduling, or other guest related services, and answering the hotel telephones courteously and efficiently.
- Maintains a "can do" and a "guests first" attitude at all times.
- Works as a member of the overall hotel team to ensure that each guest has an experience that exceeds their expectations
- Attends scheduled training sessions within the hotel as dictated by the brand and the hotel management.
- Ensures adherence to procedures for guest and associate security and emergency procedures as established.
- Abides by established procedures for hotel accounting, credit control, handling of financial transactions, and security of monies.
- Previous hotel Guest Service experience strongly encouraged.
- Must be willing to work a variety of AM/PM/overnight, weekend and holiday shifts
- Requires strong command of the English language to include speaking, reading and writing. Bilingual a plus.
- Requires strong organizational skills.
- Must be able to multi-task and work independently.
- Able be able to be on your feet/stand for long periods of time.
- Excellent people skills, listening skills, and an energetic personality.
- Meet/exceed customer and team expectations; a true desire to satisfy the needs of others in a fast paced environment
- Must possess basic computer skills, i.e., Microsoft Word and Excel, Internet Explorer, etc.
- Cash handling experience strongly desired.
- Able to lift, pull, or carry items weighing approximately 50 pounds
Education/Experience: High School Diploma or Equivalent
Skills: Interpersonal skills, Computer aptitude, Communication, Organizational, and Customer service orientation
The statements in this position description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Other details
- Job Family New Jobs
- Pay Type Hourly
Apply Now
Job Summary
Full Time
$32k-42k (estimate)
05/26/2024
06/09/2024
meyerjabarahotels.com
PITTSBURGH, PA
500 - 1,000
1991
$10M - $50M
Accommodations
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The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
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A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
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Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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