2.Job summary
•Realtime working experience and hands-on in Control-M •Extensive understanding on all Control-M architecture and components •Solid working experience on migration from other schedulers such as AutoSys •AutoSys knowledge and working experience is a big plus •Production Support Engineer to work in Command Center / Operations Center:- •Handling Service-Now ITSM tool ( Incident, Tasks, Changes and Knowledge Base Modules) •Handling monitoring / Batch Ops tools like CA Spectrum, CA Autosys,
3.Experience 5to6Yrs
4.Required Skills ,Control-M Batch Operations, Control-M Scheduler, CA- Jobtrac Batch operations
8.Roles & Responsibilities
•Support and coordinate with L2 and L3 teams for changes and deployments •Understanding of knowledge base articles and execution of steps mentioned in the Knowledge base •Support during Infrastructure related Changes & application deployment •Participate, coordinate with Application team & other support groups in the conference bridge during severity 1,2 and 3 calls in production environment and provide update as required.
•Work with Application team for Root cause analysis for unknown production issue as required.
•Analyze the recurring issues and working with application team for problem management.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.