POSITION TITLE: BilingualQuality Assurance Specialist (Christian Pro-Life Organization)

CLASSIFICATION: Non-Exempt

TYPE: Part Time – Weekdays (Flexible Hours) - REMOTE

REPORTS TO: Quality Assurance Lead

Human Coalition is a Christian Pro-life Organization.

SUMMARY: As a Quality Assurance Specialist, you will listen to the recorded incoming calls checking the data in the file to ensure that they meet compliance standards in efforts to help Human Coalition achieve its mission of existing to rescue children and serve families across America. Human Coalition is an innovative, energetic, compassion-driven non-profit organization with the purpose to end abortion.

ESSENTIAL FUNCTIONS:

• Listen to inbound calls flag the calls for any incorrect information
• Complete the call list for scheduled days worked within a 24–48-hour time frame
• Complete the correct outcome of the call
• Be willing to communicate with manger and lead in a timely manner

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

MINIMUM QUALIFICATIONS:

• Passionately aligned with the mission and vision of Human Coalition
• Listening skills
• Self-motivated
• Able to work with minimal supervision

EDUCATION AND EXPERIENCE:

• Background in prolife, crisis center helpful

OTHER DUTIES: Please note that this job description may not cover all activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

EEO STATEMENT: Human Coalition is an equal opportunity employer and makes recruitment, employment, promotional, and all other Human Resource decisions without regard to race, color, national origin, age, sex, marital status, disability, or veteran status. As our primary mission is religious, Human Coalition lawfully requires assent and adherence to our core doctrinal beliefs.