Role. Perform operational support duties for ACH, Drafts, Online Banking, Debit Cards, and Credit Cards. Provide high quality member/co-worker service via all channels. Essential Functions & Responsibilities. Provide friendly and professional service via all channels (phone, helpdesk, e-mail, etc.) to co-workers and members. Complete helpdesk and other support tasks timely and accurately. Assume Card Services Specialists responsibilities as neede...
Role. Provide professional, accurate, courteous service to members. Increase utilization of CUA products and services among existing and new members through pro-active sales efforts. Provide relief to branches while a Financial Service Representative vacancy, recruitment or training takes place. Essential Functions & Responsibilities. Increase member penetration and use of credit union services among new and existing members. Identify credit unio...
Role. Provide professional, accurate, courteous service to members and to increase utilization of CUA. products and services among existing and new members through pro-active sales efforts. Essential Functions & Responsibilities. Increase member penetration and use of credit union services among new and existing members. Identify credit union service and lending opportunities. develop leads and sell all credit union products to members through di...
Role. Oversee internal and external marketing communications and automation platforms. Write copy for communications and reports. Manage successful drip campaigns promoting CUA products and services. Maintain a detailed knowledge of products and services, as well as related operational procedures. Work closely with Business Intelligence to request targeted lists and response rates. Implement digital cross-sale touch points including but not limit...
