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**Rule #2** Bring a good attitude to work with you every day and take pride in your work! **OUR STORY:**
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40 Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
**Rule #1** Do everything you can for the customer!
**Rule #3** Have FUN!
* Fun, team-oriented environment
* Full-time and part-time positions available to meet your needs
* Great opportunities for growth
* Community Involvement
* Discounted hotel stays
* Recognition and awards
* Paid time off
**BENEFITS:**
We offer eligible employees a number of benefits to enhance their health and well-being:
* Group insurance, including medical, dental, vision and company-paid life insurance
* Paid time off including vacation days, sick leave and holidays
* Company-matched 401(k) plan
* Voluntary benefits including short term disability, accident, life and critical illness
* Life enrichment benefits including hotel benefits, leadership development program and more!
**JOB OVERVIEW - FRONT DESK AGENT**
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.
**A TYPICAL DAY:**
* Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
* Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
* Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guests stay.
* Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
* Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
* Support the goals of the hotel through teamwork and collaboration with all departments.
**REQUIREMENTS:**
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
**POTENTIAL CAREER PATH:**
Front Office Supervisor or Sales Coordinator Front Office Manager or Administrative Assistant
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a drivers license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Company : InnVentures
Position : Front Desk Agent
Status : Part Time
Shift : Second (Afternoon)
Req # : 6978314
Date Posted : February 23, 2022
Location : 1590 Weston Court NE, Salem, US, OR, 97301
Job Category : Front Office
Full Time
$27k-36k (estimate)
06/06/2024
06/24/2024
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.