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Location: Reno, NV Onsite at Kasa Archive Reno-Tahoe
Time Commitment: Approximately 32-40 hours per week
Anticipated Schedule: At the needs of the business, typically 10am-7pm shifts, weekends and holidays expected
The Room Hospitality Attendant role is an on-site facilitator of everything that the Kasaguest will experience during their stay. As a Room Hospitality Attendant, you are an important part of the Reno-Tahoe market, supporting efficient and successful operations for the Kasa Archive Reno-Tahoebuilding. You will be the face of Kasa during the guest’s stay, interacting with guests face-to-face, providing assistance and recommendations, and address any concerns that arise. You will be knowledgeable of property operations and be an extension of the Guest Experience team. Through regular in-person unit inspections, you are responsible for ensuring that all public spaces are clean, safe, and well-maintained, including common areas and individual units, to Kasa brand standards, setting the tone of the property, and are ready in time for check-in.
Like many operations roles, there is no “typical day” but you will collaborate daily with Kasa teams and partners to drive results. You will identify, prioritize, and execute cost-effective property improvements aligned with Kasa brand standards. You will identify, prioritize, and execute cost-effective property improvements aligned with Kasa brand standards. Daily tasks will consist of, but are not limited to: welcoming guests, facilitating guest relocations, planning strategizing for next-day operations, enhancing VIP experience, hosting guest engagement events, and providing guests with local area recommendations.
A typical schedule for this role is based on business needs in your market, sometimes including nights and weekends and holidays, as we are in the hospitality industry. While you are not 'on-call 24/7' for this job, during emergencies, you will get a call and if you're available, we compensate above state requirements to a minimum of 2 hours Overtime, on defined days off or after working hours.
We're building a tech-enabled global hospitality brand that unleashes the potential of liveable space. Hospitality is at the core of who we are, and we are committed to providing our teams the same care we give our guests, neighbors, and partners.
Think Like an Owner: Think like an owner at all times by taking accountability for all facets of unit/building performance; enhance partner satisfaction through creation of value by maximizing operating profit per unit.
Tech Savvy: Proficient with modern technology tools and effectively uses them to complete daily work.
Handy: Comfortable with using a toolkit and able to devise clever solutions to common minor repairs and maintenance tasks.
Quality Control Leader: Establish and implement streamlined processes that ensure adherence to high-quality standards through identification of proactive improvements and effective collaboration with external partners.
Reliable: Takes pride in arriving to work on time and welcomes the opportunity to work nights and weekends.
Collaborative: Works effectively with leadership and peers to meet goals and contribute to ideas that will deliver operational and experiential improvements for the department.
Smooth Operator: Approach problem resolution with confidence, empathy, and creativity to swiftly and successfully resolve guest-stated and unstated needs.
Change Agent:Supports tactical execution of change management efforts to implement new processes, tools, or technology including, but not limited to communication plans and training development.
Process Minded: Effectively executes established processes with precision and surfaces process deficiencies which negatively impact the guest experience.
This role requires regular access to a reliable vehicle to use for work, a valid driver's license, and a clean driving record with proof of insurance.
Don’t meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal- that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.
Role Objective 1: Drive quality outcomes through increased guest satisfaction and company metrics.
Key Initiative: Identify and communicate on-site issues.
Key Initiative: Maintain appropriate supply inventory levels based on provided guidelines.
Key Initiative: Participate in preventative maintenance program.
Role Objective 2: Complete tasks that driveproductivity within the operation.
Key Initiative: Complete brand standardinspections to gather property-level data.
Key Initiative: Decrease the number of after-hours calls and inquiries.
💰 The Pay
The starting base pay range for this role is between $19/hr and $21/hr and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits.
✈ Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.
Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday.
📈 401(k) plan: As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 2% of deferred salary, and 50% of the next 2%.
🙌 Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure.
🩺 Health Coverage: We’ve invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage.
⭐ Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more!
Full Time
Television & Broadcasting
$25k-29k (estimate)
04/11/2024
07/09/2024
kasa.com
ALBUQUERQUE, NM
100 - 200
2016
Private
BRAD MORAN
$10M - $50M
Television & Broadcasting
Kasa is a real estate technology platform that allows business and leisure travelers to search and book apartments.
The job skills required for Room Attendant include Commitment, Leadership, Initiative, Planning, Futures, Accountability, etc. Having related job skills and expertise will give you an advantage when applying to be a Room Attendant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Room Attendant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Room Attendant positions, which can be used as a reference in future career path planning. As a Room Attendant, it can be promoted into senior positions as a Housekeeping Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Room Attendant. You can explore the career advancement for a Room Attendant below and select your interested title to get hiring information.
If you are interested in becoming a Room Attendant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Room Attendant for your reference.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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