Salary : $89,338.08 - $108,135.04 Annually
Location : San Jose Metropolitan Area, CA
Job Type: Full-Time
Job Number: 24-Y3B-E
Department: Social Services Agency - DAAS
Opening Date: 04/17/2024
Closing Date: Continuous
Bargaining Unit: 17
Description
Under general supervision, assesses client needs and develops treatment plans in a variety of social service functions.
This list will be used to fill any current or future vacant positions in In-Home Supportive Services (IHSS), or Adult Protective Services (APS) within the Social Services Agency, Department of Aging & Adult Services (DAAS). Social Worker II's in these departments provide services to elder, disabled, and/or dependent adults.
In the IHSS program, Social Worker II's may be assigned to case carrying assignments, evaluating, and assessing yearly service needs based on Medi-Cal, Medicare, and SSI eligibility. Candidates must be able to conduct field visits to complete initial and yearly reevaluations of client's service needs.
In the Adult Protective Services (APS) program, Social Worker II's may be assigned to assess, and document reports on Elder or Dependent Adult abuse and neglect, investigate allegations, and document case-related activities. The ability to apply critical thinking skills and to develop professional collaborative partnerships with multi-disciplinary teams, county and community programs, and law enforcement agencies is highly desired. A Master's Degree in Social Work is preferred for Social Worker II positions in APS.
Bilingual candidates and those with a cultural competency in serving persons with diverse backgrounds, including Latino, African and Asian Ancestry are encouraged to apply. If you speak a second language fluently (i.e., Vietnamese, Mandarin, Russian, Spanish, Cantonese, Farsi, and Hindi, etc.), please specify that on your application.
The ability to speak fluently (speak, read & write) in the chosen language will be tested. Candidate must take and pass the required language fluency examination Level II (ability to speak, read and write) the specified language. Offer of employment is conditional upon passing all pre-employment requisites (i.e., background check, language certification, physical, etc. if applicable).
Learn more about Social Services Agency
Typical Tasks

• Receives assignments to caseloads in any Department program including but not limited to Adult Protective Services (APS), CalWorks Employment Services, SSI Advocacy, In Home Supportive Services (IHSS) and Department of Family and Children's Services (DFCS) and CCS;
• Investigates allegations of abuse and neglect of dependent and elder adults when assigned to Adult Protective Services (APS); investigates allegations of abuse and neglect of minors, often under time constraints, and determines if removal of the child from the home is necessary when assigned to Department of Family and Children's Services (DFCS);
• Evaluates client problems, develops treatment plans and follows each case through to solution;
• Consults, refers cases, and works actively with other agencies and community groups, legal and medical professionals;
• Establishes and maintains effective case work relationships;
• Communicates effectively both verbally and in writing;
• Manages a caseload accountably;
• Prepares case records, documents, reports and correspondence in a timely manner, as required;
• Interprets rules, regulations, policies and programs to clients and the public;
• Knows and maintains listing of community resources and assists clients to utilize community resources;
• Develops case plans, court reports and associate legal documents;
• Evaluates compliance with court orders;
• Testifies in court and responds to inquiries regarding court actions;
• Conducts field visits and evaluates compliance with court orders;
• Recruits applicants for foster care and adoption;
• Evaluates the suitability of adoptive and foster placements and finalizes adoptions;
• Transports clients in county, out of county, out of state and out of country if necessary;
• May be required to testify in administrative hearings;
• Knows and assists in developing community resources and uses them appropriately;
• May be assigned as a Disaster Service Worker, as required;
• Performs related work, as required.

When assigned to DAAS:

• Evaluates and assesses yearly service needs based on Medical, Medicare and SSI eligibility;
• Conducts field visits to do yearly reevaluations of client's service needs;
• Assesses and authorizes new applicants;
• Consults, refers cases and works actively with other agencies, community groups and fair hearing officers;
• Conducts field visits to hospitals, nursing homes, community care facilities as needed.

When assigned to DFCS:

• Determines degree of danger and risk of future abuse and neglect and evaluates child and family's needs for services;
• Recruits applicants for foster care and adoption;
• Evaluates the suitability of adoptive and foster placements and finalizes adoptions.

Employment Standards

Possession of a Master's degree in Social Work preferred or possession of a Master's degree in Behavioral Science, Counseling, Education Counseling, Gerontology, Marriage and Family Therapy, Nursing, Psychology, Social Psychology, Vocational Rehabilitation, or equivalent titles to the above degree from an accredited college

AND

Two (2) years of social work experience

OR

Possession of a Bachelor's degree in Social Work preferred or possession of a Bachelor's degree in Behavioral Science, Counseling, Education Counseling, Gerontology, Nursing, Psychology, Social Psychology, Vocational Rehabilitation or equivalent titles to the above degree from an accredited college

AND

Four (4) years of social work experience.

Graduate training in an approved school of social work or the related fields above may be substituted for experience, on a year-for year-basis. The practicum experience obtained in the above related fields qualifies as experience.
Master's degree in Social Work may be required by statute for certain positions.
Possession of a valid California driver's license prior to appointment, the ability to qualify and maintain a County Driver's permit.
Knowledge of:

• Principles, objectives and techniques of social work;
• Differential casework treatment techniques:
• Various personality and behavior theories;
• Family systems;
• Individual and group behavior, human growth, development and family relationships;
• Bio-psycho-socio-economic factors affecting individuals and families;
• Community organization and resources;
• Rules and regulations relating to public social service agencies;
• Effect of one's own personal attitudes and biases on the casework process;
• Interviewing, investigative and intervention techniques;
• Effective methods for handling emotional, irate or distressed people;
• Computer applications such as word processing, spreadsheet and/or database.

Ability to:

• Establish and maintain a productive casework relationship with clients;
• Work cooperatively with co-workers, other agencies and the public;
• Receive consultation;
• Interpret complex laws and regulations to clients and the public;
• Prepare and present written and oral reports;
• Manage a caseload in a timely and effective manner;
• Utilize social work techniques and community resources;
• Interview effectively
• Establish and maintain casework relationships with clients;
• Assess and apply intervention techniques to adults, children, adolescents and / or families;
• Work in an environment that requires knowledge of and respond for family's cultural values.

Physical Requirements

1/24- MB add website
The County offers comprehensive first-class medical, dental, and vision benefits plans for County employees and their dependents, including plans with no deductibles, no co-pays, no co-insurance, and no prescription drug co-pays. Learn more
The County also offers generous paid time off with significant vacation, sick time, and 13 paid County holidays annually! Details are included in the with the bargaining unit applicable to the job classification.
In addition to the amazing perks above, the County also offers the additional benefits below.
Retirement Benefits
The County offers robust retirement plans including a (similar to the private sector's 401(k) plan) and the In addition to lifetime retirement income available through the CalPERS pension plan, the 457(b) Deferred Compensation plan provides a great way to save for retirement and supplement the defined benefit pension available to employees. These plans help our employees build a plan for their future and contribute to their family's long-term financial well-being.
Health Flexible Spending Account
The empowers employees to manage healthcare expenses efficiently with tax-free contributions (up to $3,200 for the 2024 calendar year). Secure tax-free solutions for your healthcare expenses and enjoy the flexibility to manage your healthcare finances effectively with the HFSA.
Dependent Care Assistance Program (DCAP)
The enables employees to utilize tax-free funds for dependent care services, facilitating a convenient and cost-effective approach for managing your dependent care expenses. The County also offers the , an employer-funded DCAP, for employees with annual income under $120,000.
Life and AD&D
The County offers life and disability benefits including , Insurance, These benefits ensure financial security and income support when you and your family need it most.
Employee Assistance Program (EAP)
The County prioritizes employee mental health and well-being and offers a top-tier through Concern providing confidential counseling sessions covering stress, anxiety, relationships, grief, as well as financial/legal services, personal coaching, child and elder care referrals, and comprehensive crisis support.
Employee Wellness
The offers free wellness programing, fitness classes and resources; including Elevate My Wellness an all-in-one platform designed to elevate your well-being journey.
Education Reimbursement
A generous program is available, including Education Reimbursement for employees seeking additional training and professional development.
NOTE : Benefit and Retirement information may vary from bargaining unit to bargaining unit. Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts.
Click here to access all Memoranda of Understanding and most recent Summary of Changes.
01

Please answer the following questions. Completion of the following supplemental questions is REQUIRED and is an integral part of the evaluation process. Initially, it will be used to determine minimum qualifications. For those applicants meeting the employment standards, this information will be critical in the subsequent competitive assessment to identify those candidates to be invited to continue in the examination process. Your responses to the questions may also be reviewed and scored in a Competitive Rating evaluation process based on pre-determined rating criteria. Your answers should be as complete as possible, as no additional information will be accepted from applicants once the Competitive Rating evaluation has begun. A response of "see resume" or "see application" will deem your application incomplete. Include a detailed description of your work experience in the following format for EACH employer referenced, in each answer:
a) Employer name(s)
b) Job title(s)
c) Start/end dates of employment
d) Total hours worked per week
e) Description of task(s) performed Do you understand the requirement to provide complete answers in order to determine relevant experience for each area in question?

• Yes
• No

02

Did you separate from the County through the 2020 Voluntary Separation Incentive Program (VSIP)?

• Yes
• No

03

What is your Santa Clara County Employee ID number? If you do not have a Santa Clara County Employee ID number, type n/a.
04

Are you a Social Services Agency work study program recipient?

• Yes
• No

05

What is the highest level of education you have completed?

• None
• High School or GED equivalent
• College (1 to 29 semester units / 1 to 44 quarter units)
• College (30 to 59 semester units / 45 to 89 quarter units)
• College (60 to 89 semester units / 90 to 134 quarter units)
• College (90 to 119 semester units / 135 to 179 quarter units)
• College (120 or more semester units / 180 or more quarter units)
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctoral Degree

06

Please select the field of study in which you have obtained a Bachelor's Degree.

• Social Work
• Social Psychology
• Psychology
• Behavioral Science
• Counseling
• Education Counseling
• Gerontology
• Nursing
• Vocational Rehabilitation
• Equivalent Field
• Not Applicable

07

If you selected the "Equivalent Field" option in the Bachelor's degree question above, please list the field. If you did not select this option, type N/A.
08

Please select the field of study in which you have obtained a Master's Degree or will obtain it by May 31, 2023.

• Social Work
• Social Work Title IV-E Program
• Behavioral Science
• Counseling
• Education Counseling
• Gerontology
• Marriage and Family Therapy
• Nursing
• Psychology
• Social Psychology
• Vocational Rehabilitation
• Equivalent Field
• None

09

If you selected Equivalent Field in the Master's Degree question above, please list the field. If you did not select this option, type N/A.
10

Select the status of your Master's Degree in Social Work, Social Work Title IV-E Program, Psychology, Social Psychology, Behavioral Science, Counseling, Education Counseling, Gerontology, Marriage and Family Therapy, Nursing, Vocational Rehabilitation, or equivalent field of study that applies to you.

• I will complete the Master's Degree Program by May 31, 2023. The "Letter In Good Standing to Graduate" is attached to my application.
• I will NOT complete the Master's Degree Program by May 31,2023.
• I possess a Master's degree in one of the fields or equivalent as listed above.
• Not Applicable

11

How many years of Social Work experience working with dependent adults and/or seniors do you possess?

• None
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five or more years

12

Describe your Social Work experience working with dependent adults and/or seniors.You response must include the names of employers, job titles, assigned duties, dates of employment, and hours worked per week.If none, type N/A.
13

How many years of experience in developing case plans, court reports, and working with legal documents do you possess?

• None
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five or more years

14

Describe your experience in developing case plans, court reports, and working with legal documents.Your response must include name of employers, job titles, assigned duties, dates of employment, and hours worked per week.If none, type N/A.
15

How many years of experience with receiving, creating, and processing abuse reports from mandated reporters, the public, make cross reports, provide consultation, information, and referrals do you possess?

• None
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five or more years

16

Describe your experience with receiving, creating, and processing abuse reports from mandated reporters, the public, make cross reports, provide consultation, information, and referrals.Your response must include the name of employers, job titles, assigned duties, dates of employment, and hours worked per week.If none, type N/A.
17

How many years of public speaking experience do you possess?

• None
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five or more years

18

Describe your public speaking experience.Your response must include the name of employers, job title, assigned duties, dates of employment, and hours worked per week.If none, type N/A.
19

Please select the language(s) in which you speak, read, and write fluently. If you select Other, identify the language in the following question.Note: Language fluency certification is required when filtered for specific language referrals.Check all that apply.

• English
• Spanish
• Vietnamese
• Mandarin
• Russian
• Cantonese (Chinese)
• Farsi
• Hindi
• Tagalog
• Other

20

If you selected the "Other" option in the question above please identify the language in which you speak, read, and write fluently.If you did not select this option, type N/A.Note: Language fluency certification is required when filtered for specific language referrals.
21

How did you find out about this job?

• Contacted by County Recruiter
• Contacted by a Recruitment Firm
• County Employee Referral
• County of Santa Clara Career Website
• County of Santa Clara Job Interests Email Notification
• Facebook
• Instagram
• LinkedIn
• Indeed
• Virtual Job Fair
• In Person Job Fair
• In-Person Networking Professional Event
• Virtual Networking Event
• Community Event
• Glassdoor
• Governmentjobs.com
• Professional Association
• Search Engine (Google, Bing, online search, etc.)
• Hospital Website: SCVMC, O'Connor Hospital, St. Louise Regional Hospital Website
• Handshake
• Student Career Center
• County Text Message
• Other (Specify in the next question)

22

If you selected an event/fair or other in the question above. Please specify. If not, type n/a.
Required Question