About ByteDance
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok and Helo as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
---
Why Join Us
Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.
Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.
To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.
Join us.
---
About the Role
Our Service Supply Chain team supports the company's fast growing supply chain footprints globally, by providing services and solutions including sourcing, warehouse & logistics, last mile delivery of assets to data halls (servers and networking), spares planning, assets decommission, procuring data center facility materials and equipment, delivering hardware and services to global CDN/Edge/PoP sites, managing ESG (Environment, Sustainability, and Governance) initiatives, and partnering with cloud providers. The team's mission is to build resilient, integrated, innovative global supply chain solutions and enable our customers to grow and scale.
The Service Supply Chain team is looking for a tech lead for its Center of Excellence team, who manages last mile delivery of assets to data halls (servers and networking), spares planning, assets decommission, end-to-end process & efficiency improvement initiatives. The ideal candidate should have team / people management experience in supply chain operations for the cloud infrastructure / hyperscale data center industry, with skills leading cross functional collaborations and initiatives, mapping process flows, driving continuous improvement initiatives and reporting Key Performance Index / metrics to leadership teams.
As a tech lead, your responsibilities include:

• Lead and develop a performing team, own key performance indexes, drive and delivery measurable business impact, which includes cost saving and/or efficiency gain
• Work with key stakeholders, including planning, supply management, sourcing, logistics, finance, data science, and various infrastructure engineering teams to support one of the world's fastest-growing infrastructure
• Collaborate with peers and develop strategic initiatives to improve overall operations efficiency
• Manage escalations and ensure continuity of business operations
• Develop mid-term and long-term service supply chain strategic initiatives, service offerings and solutions
• Communicate and present team's work report to senior leadership regularly

Minimum Qualifications

• Bachelor degree in Supply Chain, Operations, Engineering, or Business Administration
• 5 years in supply chain fields (operations, process development, E2E optimization, product / business development...etc)
• 3 years experience with team / people management
• Excellent cross-functional collaboration skills
• Ability to sort out ambiguous situations, suggest approaches, and drive alignment
• Flexible with working/meeting with teams in different timezones
• Excellent communication skills
• Can manage 20% time with domestic / international travel

Preferred Qualifications

• Master degree in Supply Chain, Operations, Engineering, or Business Administration
• 5 years of experience in the cloud infrastructure industry, preferably in Supply Chain / Infrastructure teams
• Experience leading large teams to complete efficiency-enhancement / process improvement projects and delivering milestones ontime
• Experience with L11 server rack integration process, data center spares planning / decommission experience
• Experience with other Supply Chain domains such as planning, sourcing, supplier management, procure to pay, quality, etc.
• Ability to influence and motivate others
• Ability to make trade-off decisions within tight timeline based on data and facts

---
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
---
ByteDance Inc. is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2
---