Costellos Ace is Hiring a Store Manager: New York Near Deer Park, NY
Job Details Job Location BHC Overhead Corp Office - Deer Park, NY Salary Range $58,500.00 - $65,000.00 Salary Description Position Summary
Store Managers are responsible for the complete day-to-day operation of their store. They are responsible for maximizing store sales and profitability, along with managing expenses while ensuring that the store is optimally stocked and merchandised and that all customers are provided with excellent customer service. A store manager contributes to the growth and development of the management team and store associates. Live the Costellos Vision To be recognized in the communities we serve, as the most helpful, friendly problem solvers on the planet
Major Responsibilities
Be sure all staff are trained and hold staff accountable for their responsibilities, company policies and
company standards
Drive Customer Loyalty by: Acknowledging all customers, dealing with any complaints/problems fast and making sure they get everything they need to complete their projects
Make customer service your number one priority. Monitor the ECET process daily, complete Sales Observational Checklists on staff, maintain Helpful 101 certification and a score of 80% or higher on all mystery shops
Manage your inventory to: Stay in stock, keep non-productive inventory at a minimum, keep all back stock organized and keep inventory shrinkage to no more than 1.75% of sales. Complete your Mango counts 100%, shoot your outs after every order and be 100% ready for inventory day.
Communicate Sales goals and company announcements with entire team consistently, clearly and in a positive way
Meet budgets on Key Performance Indicators
Comply with company merchandising standards, by enforcing and monitoring aisle assignments and aisle recovery, complying with POG standards, meeting end cap and ad presentations and ensuring everyday and ad items are priced properly
Monitor and Grow New and Old B2B Accounts
Optimize operational procedure accuracy including but not limited to inventory receiving, accurate HR paperwork, and securing all company assets
Hire, train and develop retail staff with goals for growth and success in their positions, provide performance feedback and recognize accomplishments
Create work schedules (with-in budget) to meet customer demand.
Delegate daily workload among associates to meet merchandising and visual presentation standards for every aisle, promotional areas, impulse area and seasonal.
Enforce safe and secure workplace policies and procedures.
Physical Requirements Essential Physical Ability Frequency Requirement Walking Frequent Flat surfaces from point to point Standing Constant All work performed on feet Sitting In-frequent Paperwork in office Stooping Frequent To pick up cartons at floor level Reaching Frequent To a height of 6 feet Lifting Frequent Up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortably Hand Dexterity Frequent Must be able to use at least one hand to operate register and complete paperwork Pushing/Pulling Frequent Move hand jacks from place to place Carrying Frequent Up to 50 lbs., up to 10 feet, occasionally more Climbing In-frequent Stairs in storage rooms; ladders Vision Constant Read labels, recognize boxes, safety in working Hearing Constant Safety Signals