SECURITY / MAINTENANCE WORKER

Reports To: Facilities Manager Department: Facilities

Classification: Non-Exempt Grade:

Date Approved: Scheduled: FT 40 hrs per week

POSITION SUMMARY:

The Security / Maintenance Worker is responsible for maintaining a safe, clean and secure environment, and for resolving threatening situations at the facility. This position is also responsible for assisting the Facility Manager in conducting Emergency Preparation and Safety drills.

ESSENTIAL FUNCTIONS and PRINCIPAL ACCOUNTABILITIES:

Security:

· Patrolling and monitoring activities on the company’s premises regularly to ensure the environment is safe and secure.

· Greet and speak to all employees, patients, and visitors in a pleasant, businesslike manner.

· Monitor the arrival and departure of employees, patients, vendors, visitors and vehicles according to protocols and offers assistance and direction.

· Provides assistance to vendor and utility company representatives.

· Issue verbal "reminders" to employees who are not wearing their ID badges.

· Diffuses hostile situations and stops fights and arguments.

· Conduct and log hourly tours of the building and grounds.

· Sign in visitors and issue visitor badges.

· Notify the Facility Manager and/or the COO of any emergency or dangerous situations.

· Enforce Parking Violation policy with staff and patient vehicles.

· Ensure vehicles operate properly in the parking lot and driveway, and that only vehicles picking up or dropping off patients stop in the "driveway bump out".

· Investigate suspicious persons in the parking lot and notify Facility Manager and/or COO when trespassers are observed.

· Respond to all "Code" situations.

· Escort employees to their cars at night when requested. (Winter Hours only)

Maintenance:

· Obtains work assignments from supervisor and contacts the individual requesting repairs for details on the repairs that are needed.

· Performs minor repairs throughout the facility, inclusive of building fixtures, plumbing, electrical fixtures (bulbs upkeep), and painting touch-ups. Handles furniture, equipment or supplies moves as needed.

· Assists as needed with snow removal and sanding.

· Maintains an inventory of repair supplies and materials and prepares requisition slips for supervisor's approval as replacement needs dictate.

· Undertake special assignments as directed by the Facility Manager, and/or COO.

· Provide detailed reports on daily activities and any incidents that occurred to management.

· Report to duty in a clean uniform.

· Perform other related tasks as assigned.

Education or Formal Training:

High School Diploma or GED required.

Licenses, Certifications or Registrations:

None required, SORA preferred.

Previous Work Experience:

Minimum of two years security or military experience required.

Specific Skills or Knowledge:

· Knowledge of Security techniques, including crowd control and conflict resolution.

· Ability to interact with the employees, patients, vendors, and visitors.

· Excellent customer service and communications skills.

· Strong understanding of the English language. Bi-Lingual in Spanish is a plus.

· Ability to multitask.