What are the responsibilities and job description for the Receptionist/Administrative Assistant position at COPAN COFFEE ROASTERS?
Qualifications
- High school or equivalent (Preferred)
- Customer service: 3 years (Preferred)
- Office clerk: 2 years (Preferred)
- Data entry: 2 years (Preferred)
- Day Shift
BenefitsPulled from the full job description
Paid Time-off
Employee discount
Full Job Description
Our company is seeking a reception office clerk / cashier with diverse skills. The successful candidate will have experience functioning as a liaison between clients and the accounting department and will be responsible for performing administrative work and other duties as assigned by the company executives. We're looking for a responsible, articulate, and motivated individual who can quickly identify vulnerabilities and obstacles and create innovative solutions toproblems.
Job Responsibilities but are not limited to follow:
- Take phone calls professionally and in a friendly, fast, and timely manner.
- Transmit and take phone call messages and direct them to the right person.
- Book reservations, sell bus tickets, check-in customers, handle customer lost and found, and customer complaints.
- Sort and distribute incoming mail.
- Prepare and audit driver paperwork.
- Open and closing shift duties.
- Maintain Check-in office and front desk area neat and clean.
- Perform general clerical duties such as scanning, faxing, sorting, filing, and typing.
- Replying to company email.
- Maintaining reports in Excel spreadsheet and other systems.
- Candidate must be flexible and open to performing various tasks as the supervisor and manager requested.
REQUIREMENT:
- Proficiency in English; Knowledge of other languages a plus.
- A stable employment history, dependability with consistent attendance, and punctuality.
- Must have a High School diploma / GED.
- Strong communication skills (both written and verbal).
- At least two years of experience in customer service and money handling is required.
- Must know how to type at least 40 words per minute .
- Basic office machinery (copier, fax, scanner) with experience in an office environment.
- Intermediate computer skills and proficiency in Excel.
- Must have advanced problem-solving and handling of customer complaints.
- Must be able to multitask in a fast-paced and deadline-driven environment.
- Requires the ability to walk and stand during working hours.
- Reliable transportation; must be available to work any shifts, weekends, and holidays.
- Must pass a criminal background check and a Drug-free workplace.
- Must be proficient with Excel, have strong alpha/numeric data entry; have experience handling confidential information; must have the ability to multi-task and wear multiple hats. Experience with QuickBooks is a plus
Job Type: Full-time
Application Question(s):
- How many words per minute can you type?
- How many years of Excel experience do you have? Are you basic, intermediate, or advanced in Excel?
- Are you bilingual? Please list any language you speak fluently besides English.
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 3 years (Preferred)
- office clerk: 2 years (Preferred)
- Data entry: 2 years (Preferred)
Work Location: One location
Schedule:
- Monday to Friday (8am-4:30pm)
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location
Salary : $16 - $18