About Us:

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description:
Responsible for registration functions (such as registration, insurance verification, patient safety and compliance, revenue collections, resource referrals, and customer service) in a fast paced, high volume Emergency Department that provides 24/7 service.
Experience Required:

2 years registration experience in a Level 1 Trauma facility, Hospital Emergency Department or high volume outpatient medical office preferred.

Knowledge of medical insurance products and benefits, state and federal medical assistance programs, authorization and referral requirements, and collection of copays. Medical terminology knowledge also preferred.

Proficiency in Flowcast scheduling, registration and visit management, and EPIC ED application a plus.

Education Requirements:

HS diploma or equivalent

License/Certification Requirements:

Must satisfactorily complete Cooper IDX training program to include: Registration, Visit Management, Eligibility and FSC selection

Special Requirements:

Excellent customer service, communication and interpersonal skills.

Ability to conduct patient interviews with thoroughness and accuracy under stressful conditions.

Ability to multitask in busy, high volume environment. Computer proficiency necessary.

Solid understanding of EMTALA, HIPAA and Joint Commission regulations relating to patient access and emergency room registration.