CoolSys is Hiring a Service Billing Rep Near East Syracuse, NY
With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets.
WHY JOIN US
We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:
Competitive pay of $22-$25/hr depending on experience
Medical, Dental, Vision and Prescription coverage
Paid vacation and holidays
401(K) match
Life insurance, AD&D and long-term disability
Tuition reimbursement
Opportunities available nationwide
Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more
Pet Insurance
Legal Plan, and ID Theft Protection
JOB SUMMARY:
As a SERVICE BILLING REP, you will provide reception/customer service and administrative support for the corporate office.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Review labor, material and notes of work performed on technician work orders
Processes all paperwork necessary for invoicing
Monitor shared shared inbox and upload technician forms to GP3 or respective customer websites as needed
Develop knowledge of customer contracts and procedures
Data entry as needed
All other duties as assigned
ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES:
Ability to handle multiple tasks concurrently
Stay calm under pressure
Able to actively listen
Highly organized and strong attention to detail
Excellent verbal and written communication skills
“Can do” attitude and demonstrated commitment to get the job done
Reliable and dependable
Friendly and helpful demeanor
MINIMUM REQUIREMENTS:
Education/Experience: Education and/or experience equivalent to 3-5 years of office-based reception/ customer service experience
Language Ability: Able to read, write and communicate effectively and professionally. Able to present information and respond to questions from peers and managers
Time Management: Able to track and prioritize tasks in a fast-paced environment with several simultaneous projects. Able to follow instructions thoroughly and completely. Able to work with minimal supervision
Math Ability: Able to add, subtract, multiply, and divide in all units of measure
Computer Skills: Proficient with word processing/data entry, spreadsheets, use of the internet and email. Able to use Microsoft Office at an advanced level
Today, there are 22 different companies that make up the CoolSys family of brands. When you join CoolSys, you join a nationwide network of the country's best and most highly trained technicians. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!
Connect with us on Facebook and on Twitter.
Coolsys is an EEO/AA/M/F/Vet/Disability Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.
Pre-employment background screening (criminal and MVR) and drug testing (including for marijuana) are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.