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COOK INLET TRIBAL COUNCIL, INC.
JOB DESCRIPTION
Job Title: Quality Assurance Case Review Specialist
Department: Employment & Training Services Department (ETSD)
Reports To: Senior Manager
Supervises: None
FLSA Status: Exempt
Pay Grade: E4
Job Type: Regular, Full-Time
AKBCU: Yes ICPA: Yes
General Functions:
The Employment and Training Services Department (ETSD) Quality Assurance Case Review Specialist is responsible for investigating and evaluating data integrity and accuracy in participants' files to determine the timeliness and quality of services through the dissemination or eligibility and case management processing for financial assistance programs. The Quality Assurance Case Review Specialist will provide summaries of case findings and provide trend analysis that will guide staff training to ensure departmental needs encompasses the set goals and expectations of CITC’s products, services, and processes to be of the highest standards in alignment with our values.
Duties and Responsibilities, including but not limited to:
Become proficient with regulations, policies, and procedures associated with financial assistance programs.
Job Specifications:
Minimum Core Competencies: CITC Values, Respectful Leadership, Professionalism, Emotional Intelligence, Problem-Solving/Critical Thinking, Communication Skills
Minimum Qualifications:
Preferred qualifications:
Physical Requirements:
NATIVE PREFERENCE STATEMENT: Pursuant to the Indian Self-Determination and Education Assistance Act of 1975 (PL 93-638) and as further guided by CITC’s Native Preference Policy 6.120, CITC maintains preference in all phases of employment for Alaska Natives, American Indian (AN/AI) and Native Hawaiian people, including direct lineal descendants and foster or traditionally adopted children. Also included are the non-Native head of household members for Native families, which includes foster or traditionally adopted Native children.
Disclaimer
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.
Full Time
Public Administration
$78k-100k (estimate)
03/08/2024
06/08/2024
citci.org
ANCHORAGE, AK
200 - 500
1983
GLORIA O'NEIL
<$5M
Public Administration
CITC stands for Cook Inlet Tribal Council. But more than that, CITC stands for people, partnership, and potential. Our mission is to work in partnership with Our People to develop opportunities that fulfill Our endless potential. We believe that when we work together, we can help each other develop our talents and strengths, and become successful and self-sufficient individuals, families, and communities. People. Partnership. Potential. When people come to CITC, they join a network of caring partners who can help you achieve your goals, pursue opportunities, and overcome challenges. Whether it ...
s getting an education, a training certificate, a job, or a better job, we can help. We believe that when we work together, we can help each other develop our strengths and talents, and become successful and self-sufficient individuals, families and communities. Since its inception in 1983, CITC has grown from a fledgling, grass-roots operation with only three employees, to one of the nations preeminent culturally responsive social-service organizations serving nearly 12,000 people annually, and employing more than 400 passionate and caring individuals. An array of support services includes education, employment and training services, workforce development, family preservation, and support for individuals recovering from addiction, substance abuse, or incarceration.
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