Role and Responsibilities:

The DevOps Analyst completes assigned tasks in the FedEx Systems Analytics environment to meet the overall project objectives. 

Key Responsibilities: 

• Improve system visibility and applications with advanced monitoring, metrics, and log analytics 
• Code configurations and deploy SWE (software engineering) team applications to monitoring software 
• Communicate development goals and workflow progress with customer, client, and internal teams 
• Write and run scripts (using Bash, Python, etc.) to automate processes 
• Design and optimize enterprise tools to reduce resource usage.
• Develop visualization tools to provide insight on enterprise resource usage.

Key Accountabilities:

• Keep colleagues and clients in the loop with ongoing issues, potential risks and upcoming changes 
• Troubleshoot technical issues alongside customer and client teams.
• Improve system visibility and applications with advanced monitoring, metrics, and log analytics.
• Workflow queue monitoring and resolution.
• Continuously improve processes and tools to ensure high availability and performance.
• Document results and implement solutions.
• Monitor and optimize enterprise resources.
• Attend team meetings.
• Follow UMRFV guidelines and policies.

Skills and Knowledge:

• Excellent communication skills 
• Excellent technical skills and knowledge of computer systems 
• Experience with Linux Command Line/Bash and GitHub/GitLab 

Qualifications and Education Requirements:

• Current student at the University of Memphis 
• Graduate student in STEM discipline preferred