*Day 1 Onsite: Phoenix, AZ (5 days in office weekly)*
Job title: Java Maintenance & Support Tech Lead
Job summary:
Responsible for L2 incident Resolution
Should be well versed with ITIL v3 framework
Should have good hands-on experience in Angular JS,Core Java, Java Script, Android SDK, React JS with ITIL skills
Should be very good in communication
Promptly notify any critical issue and coordinate with the concerned teams and follow up on the resolution
Should be responsible to update shift hand-over. Handshake with Offshore, Client and vendor teams on daily and weekly basis
Track the ticket to its closure
nalyze impact of planned patch upgrade / outage
Perform application check out after patch update / outage
Ready to work in 16x5 support
Daily Monitoring Reporting on pulse calls (08:00 am PST)
Technical coordination with Vendor teams
Participate in Major incident management process supporting. own the P1/P2 incident until issue resolution, subsequently create PBI and track RCA and KEDB formulation.
Runbook walkthrough with Clent

Experience: 10 years

Required Skills:
1. Core Java
2. Angular JS
3. Java Script
4. Production Support Experience 10.00 Years of Experience
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.