Chief Operating Officer
Location: Memphis, TN
Salary: Base Variable Comp Bonus Profit sharing
Benefit: Medical, Dental, Vision, Life, 401k (matching), PTO, Paid Holidays
Job Type: Full-Time 
Start Date: ASAP 
Sponsorship is not available
Relocation Assistance Available

Chief Operating Officer Description

Our client is looking for an outcomes-driven Chief Operating Officer to add to their team in Memphis, TN. Your goal will be to help bring strategic goals to life. As the COO, you will collaborate closely with the CEO to drive growth and manage all aspects of the business's operations. To be successful, you must have strong problem-solving skills, a process-oriented mindset, and a results-driven approach. Ideal candidates will have a proven track record in developing and executing strategic plans for business expansion and hands-on omni-channel marketing experience. You will be instrumental in ensuring the organization's vision of growth and expansion is achieved efficiently and effectively. This is your opportunity to join an award-winning B2B agency with amazing benefits and growth potential.

Chief Operating Officer Responsibilities

• Lead and oversee business operations to align with strategic goals
• Collaborate with the executive team on company growth strategies
• Drive operational efficiency across all departments
• Foster a culture of continuous improvement and high performance
• Develop and execute strategic plans for expansion and scalability
• Drive financial performance to surpass industry benchmarks
• Ensure client satisfaction scores and client retention rates are best-in-class
• Lead a team that develops and executes omni-channel marketing campaigns 
• Demonstrate strong leadership and mentorship to cultivate a team of top-tier talent
• Implement strategies to streamline processes, reduce costs, and enhance efficiency
• Maintain rapid response times and deliver exceptional service at every touchpoint
• Accurately project financials and proactively identify opportunities for growth

Chief Operating Officer Qualifications

• 5 years of marketing agency leadership experience required
• 3 years of successful people leadership experience required 
• Hands-on experience executing omni-channel marketing strategies required
• Experience optimizing operational processes and workflows to streamline operations required
• Good understanding of digital marketing platforms, analytics tools, and trends required