Description

COMSO, Inc. is a powerhouse when it comes to empowering federal government stakeholders to fulfill their mission with confidence and efficiency. Our staff brings knowledgeable IT systems expertise, software development proficiency, innovative learning solutions for workforce development, and exceptional operations and production support. We were founded in 1988, and remain a recognized woman owned small business, operating in several states including Maryland, Georgia, Hawaii, Texas, and Alaska. We are honored to be recognized as a Top Workplace for six years running by the Baltimore Sun Media Group.

Currently, we are seeking a Systems Administrator to join our Team!

** Must have active TS/SCI w/ Polygraph before consideration.**

Description:

• Follow a morning routine of checking network servers, classroom computers, and Smartboards for hardware, software, and connectivity issues 
•  Create Active Directory accounts and Exchange mailboxes. Enable student and visitor accounts upon request. Remove terminated staff accounts and mailboxes upon request 
• Troubleshoot major network connectivity issues and virus infestations. Notify and provide resolution recommendations to supervisor 
• Fix various computer issues relating to sound, scanning, mice, keyboards, monitors, printing, and network connectivity on a daily basis. 
• Prepare classroom and testing lab computers, and Smartboards for the next class cycle. Duties include updating software, scanning for viruses, removing students’ local and server profiles, deleting student directories, setting up new student accounts, calibrating Smartboards, and resolving any classroom/lab issues mentioned by staff 
• Resolve Help desk tickets for staff, instructors, and students and the Tier 1 and Tier 2 level 
• Troubleshoot issues and when necessary, escalate to Tier 3 support 
• Install images on computers using an external hard drive or imaging platform. Apply upgrades and updates to devices. Install post-installation updates and add computer back onto the network. Create new images for new computer models 
• Assist instructors in using application software or with special language keyboard applications 
• Update computer applications and operating system software on local machines. Obtain logs, administer patches, and scan systems for vulnerabilities. Mitigate issues found 
• Resolve various login issues, such as those relating to passwords, user ID, incorrect domain, network connectivity, and hardware 
• Add, delete, or update computer inventory in database when equipment is moved, disposed, or transferred out of the building 
• Restore files and directories from backup 

Requirements:

• At least 1-5 years of Information Technology experience providing desktop support.
• TS/SCI w/ POLYGRAPH REQUIRED BEFORE CONSIDERATION
• DoD 8570 IAT Level II certification (Sec )

Desired:

•  Working knowledge of Microsoft servers, PC operating systems 
•  Knowledge of BigFix, Active Directory, Nessus Manager a plus 
•  Knowledge of server maintenance, Linux servers, network experience a plus 
•  Knowledge of Cisco infrastructure, Aruba, ClearPass, Palo Alto, Oracle storage devices a plus 
•  Experience with IAVAs, vulnerability mitigation 

Clearance Requirements

• TS/SCI w/ POLYGRAPH REQUIRED BEFORE CONSIDERATION

Benefits:

• 100% company-paid Medical deductible w/ low premiums, Dental, Vision
• Flexible Spending Account (FSA)
• Short-term & Long-term Disability
• 401K: 6% dollar-for-dollar match (vested immediately)
• Paternal Leave (same amount of time for mother & father)
• Paid Time Off
• 11 Federal Holidays
• Birthday Holiday
• 2-week fully paid Sabbatical every 5 years
• Emergency Facility Closure Days

COMSO, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or protected Veteran status.