Reporting to the Clinic Manager and/or Area Practice Administrator, Patient Accounts Representative II interacts with patients during registration and check-in/check-out services, provides data entry for billing and coding of claims, monitors phone traffic and schedules office visits, advises patients of facility policies and services, assists with reservations and other special requests.Provides administrative support to clinic staff, providers and patients.
Some post-secondary education is preferred.Must be able to read and write the equivalent of eighth grade English. Two (2) years experience in physician clinic office or other health-related field is strongly preferred.Demonstrated customer service experience is required.Knowledge of insurance plans, billing processes, coding experience is preferred.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)