Role. To manage the daily production and operations of a team of 12 contact center staff to ensure efficiency and adherence to schedules, delivery of a high level of quality member service, and drive team behaviors to meet established goals. This position is also responsible for growth of consumer loans, mortgages and new membership by developing strategies to meet individual and organizational goals. Serve as a mentor and consultant for our Expr...
Community First. is looking for talented, service‑driven individuals to join our Memeber Experience Call Center Team. We are currently seeking. Call Center Representatives. who are passionate about delivering exceptional member experiences. In this role, you will answer incoming calls to support member and potential member inquiries, process transactions, and direct calls to the appropriate department or personnel as needed. Call Center Represent...
. Community First Credit Union of Florida is a state-chartered credit union based in Jacksonville serving anyone who lives or works on the First Coast. Community First is one of the largest credit unions in Florida with $2.7 billion in assets and serving 170,000 members. Community First has 19 locations and nearly 400 employees. A not-for-profit, Community First is a full-service financial institution offering banking, loans, mortgages and invest...
Role. The Teller position is responsible for the tactical initiatives of Community First Credit Union as they relate to building member primary relationships, providing world-class service while achieving individual and branch goals. The Teller's primary responsibility is to build positive relationships with members while offering solutions for their financial needs by processing transactions accurately and efficiently. A Teller is to provide sol...
