Role. To manage the daily production and operations of a team of 12 contact center staff to ensure efficiency and adherence to schedules, delivery of a high level of quality member service, and drive team behaviors to meet established goals. This position is also responsible for growth of consumer loans, mortgages and new membership by developing strategies to meet individual and organizational goals. Serve as a mentor and consultant for our Expr...
Community First. is looking for talented, service‑driven individuals to join our Memeber Experience Call Center Team. We are currently seeking. Call Center Representatives. who are passionate about delivering exceptional member experiences. In this role, you will answer incoming calls to support member and potential member inquiries, process transactions, and direct calls to the appropriate department or personnel as needed. Call Center Represent...
. Community First Credit Union of Florida is a state-chartered credit union based in Jacksonville serving anyone who lives or works on the First Coast. Community First is one of the largest credit unions in Florida with $2.7 billion in assets and serving 170,000 members. Community First has 19 locations and nearly 400 employees. A not-for-profit, Community First is a full-service financial institution offering banking, loans, mortgages and invest...
Your Partner in Every Transaction – Building Relationships One Transaction at a Time. As a Teller at Community First Credit Union, you will be the first point of contact for our members, providing friendly, accurate, and efficient assistance with their everyday financial needs. Beyond handling day-to-day banking needs, you will also introduce members to products and services that can make managing their finances easier and more rewarding. This po...
