Salary: $61,737.00 - $69,790.00 Annually
Location : Spokane, WA
Job Type: Exempt
Job Number: 20244369
Department: DIST Academic Services
Opening Date: 05/24/2024
Closing Date: 6/12/2024 12:00 AM Pacific
DESCRIPTION

Starting salary for this position is: $61,737 (Annually).
The salary range represents the earning potential for this position, through training, evaluations and years spent working in this position with CCS.
Community Colleges of Spokane (CCS) District Equity Statement

CCS believes that access to high-quality education in a safe and inclusive environment is the right of all individuals and imperative for the continued advancement of a strong democracy and workforce. We also believe higher education institutions have an obligation to work toward and demonstrate progress in ensuring equity amongst their students, faculty, and staff. Equity is grounded in the principle of fairness. In higher education, equity refers to ensuring that each student receives what they need to be successful through the intentional design of the college experience.
Please be aware that this recruitment closes at 4:00 p.m. PST. The application process will not be available after this time. To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4:00 p.m. on the closing date.
The Community Colleges of Spokane is seeking a highly motivated and qualified individual for the position of Institutional Research Associate in the DIST Institutional Research & Grants Department.
JOB SUMMARY
Under general supervision of the Lead Data Analyst in the Office of Staff and Strategy, the Associate provides leadership and oversees district institutional research efforts related to the collection, interpretation and use of institutional data to support planning, policy formulation, and decision making. The associate also conducts institutional research projects and assists in the analysis and interpretation of institutional data in support of mission fulfillment and manages the submission of required state and federal compliance reports.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES
Research:

• Conduct research projects and data analyses in support of the district's institutional research activities including collecting, analyzing, interpreting, and reporting to support district administration decision-making. *
• Provide analytical support for strategic planning, marketing, enrollment management, staffing, grants and contracts, institutional effectiveness, and special projects. *
• Perform environmental scanning to keep current with local and national trends that affect the Community Colleges of Spokane's (CCS) mission and educational offerings.
• Design sound research methodology to conduct research studies *
• Develop and administer surveys; compile, analyze and summarize survey data. *

Reporting:

• Prepare written reports and oral presentations on research findings to internal and external groups. *
• Develop reporting solutions that are both automated and sustainable (i.e., well-documented and easy to maintain). *
• Implement automated tools that collect, aggregate, and disseminate data and metrics to various groups within the organization and outside the organization. *

Data:

• Extract (using SQL Server Management Studio (SSMS) and T-SQL) and analyze (using statistical software such as SPSS and Stata) data from CCS databases, and the State Board for Community and Technical Colleges (SBCTC) data warehouses for use in research projects and report generation. *
• Work collaboratively with District Information Systems to implement new technologies related to gathering and analyzing data from administrative systems; develop and implement management information procedures. *

Miscellaneous:

• Participate in district-wide committees and work teams for the purposes of planning and assessment. *
• Model professional decorum and mutual respect in all personal interactions. *
• Complies with district policy, procedures and directives, state and federal regulations, orders and statute and collective bargaining agreements. *
• Support and advance the CCS strategic plan, and perform other duties as assigned. *

* Indicates this is an essential duty.
COMPETENCIES & OTHER REQUIREMENTS

COMPETENCIES

• Manages Complexity
• Decision Quality
• Action Oriented
• Resourcefulness
• Plans & Aligns
• Ensures Accountability
• Drives Results
• Collaborates
• Builds Effective Teams
• Organizational Savvy
• Instills Trust
• Self-Development

Learn more about
MINIMUM QUALIFICATIONS

• Bachelor's degree from an accredited institution, including college-level course work in statistics, research methodology, and/or information science. Or an equivalent mix of education and experience that demonstrates the candidate meets all competency requirements for this position.
• Ability to develop, write and present research studies, survey results and reports.
• Ability to present and explain difficult, complicated concepts both verbally and in written form.
• Demonstrated experience managing data privacy issues.
• Demonstrated ability to use current software applications; Microsoft Office 365 Suite, SPSS, STATA, SSMS, T-SQL, SSRS, Tableau, and Qualtrics.
• Demonstrated ability to write scripts to analyze data and perform specific data queries using SQL.
• Must be a detail-oriented, self-starter with the interpersonal skills required to consult and relate with staff at all levels.
• Ability to work effectively as a member of cross-departmental and multi-purpose teams and committees.
• Strong problem-solving, analytical, and data-visualization skills.
• Ability to work under tight deadlines and to prioritize tasks.
• Experience using quantitative/statistical research methodologies.
• Experience using qualitative research methodologies.
• Experience working with end-users to develop data visualizations, dashboards, and reports, and using analytics tools and systems.
• Experience designing and deploying interactive web-based dashboards with drill-down features using development tools such as SSRS and Tableau.
• Ability to effectively participate and collaborate with others within the IR and IT teams, as well is with end-users
• Ability to effectively deal with ambiguity and changing project requirements, and to be flexible, positive, and responsive in working relationships.
• Acceptance of the responsibility to promote the welfare and best interests of students at all times.
• A demonstrable understanding and acceptance of the mission, values, goals, objectives and strategic plan of CCS.
• The ability to perform assigned duties in a manner consistent with applicable laws, regulations and goals of the institution, and community and technical college system.
• Demonstrated commitment to fostering and supporting a teaching, learning and working environment that honors diversity, equity and inclusion.

PREFERRED COMPETENCIES (DESIRED QUALIFICATIONS)

• Master's degree or higher from an accredited institution in a related field of study.
• One (1) or more years of experience in conducting research and analyzing data.
• Experience with administrative computing systems in support of functions common to institutions of higher education (e.g., admissions, registration, financial aid, transcripts, etc.).
• Experience in conducting predictive analytics.
• Industry recognized certifications for Tableau and/or SQL.
• Fluency with State Board for Community and Technical Colleges state-wide data management systems and data warehouses.

CONDITIONS/TERMS OF EMPLOYMENT

TOTAL COMPENSATION WITH BENEFITS : $83,295 - $92,835.

Total compensation is an estimate based upon adding the following amounts together:

• Base compensation of $61,737 - $69,790, plus
• Current employer-paid health and related benefit contribution rates, plus
• Median retirement fund contributions.

The actual total will vary depending upon each employee's enrollment choices.
Person hired must be able to provide acceptable documentation of U.S. Citizenship or lawful authorization to work in the United States. This is an absolute condition of employment. An offer of employment will not carry with it any responsibility or obligation on the part of the district to sponsor an H1-B visa. In addition, the Community Colleges of Spokane maintains a drug-free work environment and prohibits all smoking in the college buildings and state-owned vehicles. Must be able to successfully work in and promote a multicultural work and education environment.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. Once an applicant is chosen for a position, they are required to complete and submit a declaration regarding sexual misconduct and investigation per state law.
PHYSICAL REQUIREMENTS

• Work is performed in a normal, temperature-controlled office environment.
• Work is sedentary in nature.
• Frequent use of computer and exposure to terminal screens.
• Frequent oral and auditory communication with others.
• Work directly with staff/clients.
• Work involves constant interruptions and requirement to answer on demand questions by phone, in person, or electronically.

CONDITIONS OF EMPLOYMENT

• Contract 12-month position.
• This position is overtime eligible.
• Ability to travel locally as well as occasional out-of-town travel. If using personal vehicle proof of driver's license and car insurance is required.
• Criminal background check is required.

REQUIRED APPLICATION MATERIALS

To qualify for consideration, applicants must meet required competencies and submit a complete application packet, which includes the following:

• CCS online application. *
• Cover letter addressing your qualifications relevant to the responsibilities of this position. *
• Resume. *
• References - the names, addresses, and phone numbers of three professional references. *
• College transcript(s) if applicable - unofficial/copies of transcripts are acceptable for initial application, official copies must be submitted upon acceptance of job offer.

NOTE: All of the above are required to ensure your consideration for this position. The item(s) marked with an asterisk are required attachments to your application prior to submission .

If you require an accommodation during the application or interview process, please contact HR at

Community Colleges of Spokane does not discriminate in its programs, activities and employment on the basis of race, creed, color, religion, national or ethnic origin, age, sex, marital status, pregnancy, pregnancy related conditions, parental status or families with children, status as a mother breastfeeding her child, AIDS/HIV or hepatitis C, honorably discharged veteran status, sexual orientation, gender identity or expression, disability, use of trained guide dog or service animal by a person with disability, genetic information or any other legally protected category.

Direct all inquiries or grievances regarding access and Title IX or ADA to:
Amy McCoy | Chief Compliance Officer
Title IX and ADA Coordinator
Community Colleges of Spokane
2917 W. Whistalks Way, MS 3027
Spokane, WA. 99224-5288
Direct all inquiries regarding equal opportunity compliance and/or grievances to :
Greg Stevens | Chief Strategy and Administration Officer
Community Colleges of Spokane
P.O. Box 6000, MS1004
Spokane, WA. 99217-6000
Native Land Acknowledgement
We are honored to acknowledge that the Community Colleges of Spokane, and our main campuses for Spokane Falls and Spokane Community College, are located on the traditional and sacred homelands of the Spokane Tribe. We also provide services in a region that includes the traditional and sacred homelands of the Coeur d'Alene Tribe, Confederated Tribes of the Colville Reservation, Kalispel Tribe and Nez Perce Tribe.

We pay our respect to tribal elders both past and present as well as to all Indigenous people today. This land holds their cultural DNA, and we are honored and grateful to be here on their traditional lands. We give thanks to the legacy of the original people and their descendants and pledge to honor their stewardship and values.
This is a contracted, exempt management position. Medical, dental life and long term disability insurance benefits are provided as currently administered under the ; TIAA-Cref retirement plan. Vacation leave accrues at the rate of 14.67 hours per month (22 days per year) and sick leave accrues at the rate of one (1) day per month, effective upon employment. (For positions that are less than full time, leave accruals will be prorated to the percentage of the position.)
01

Have you completed a Bachelor's degree from an accredited institution that includes college-level course work in statistics, research methodology, and/or information science?

• Yes
• No

02

Please describe your mix of education and experience that demonstrates you meet the competency requirements of this position.
03

Do you have experience using quantitative/statistical research methodologies?

• Yes
• No

04

Do you have experience using qualitative research methodologies?

• Yes
• No

05

Do you have experience working with end-users to develop data visualizations, dashboards, and reports, and using analytics tools and systems?

• Yes
• No

06

Do you have experience designing and deploying interactive web-based dashboards with drill-down features using development tools such as SSRS and Tableau?

• Yes
• No

Required Question