Salary: $64,980.00 Annually
Location : 16000 East CentreTech Parkway Aurora, CO
Job Type: Full-Time
Job Number: 231040
Division: Student Services
Opening Date: 03/19/2024
Closing Date: Continuous
OVERVIEW OF CCA
The Community College of Aurora serves our diverse community by providing high-quality instruction and support services to prepare students for transfer and employment. We are particularly interested in applicants that demonstrate a commitment to working with individuals and groups from diverse identities, including but not limited to: socioeconomic, cultural, sexual orientation, gender identity expression, disability, multilingual learners, veterans, non-traditional, race and ethnic backgrounds.
More than 20 different languages and 60 countries are represented at CCA. In addition to traditional degree and certificate programs, CCA offers non-credit professional development courses, customized training, and economic and workforce development resources to employer partners and individual professionals seeking to enhance the capacity and productivity of their workforce or individual knowledge and skills. The college centers diversity, equity, and inclusion and we actively seek to employee partners who want to join us in working to reducing outcome gaps among our diverse student population.
POSITION SUMMARY
Assistant Director is responsible for overseeing the day-to-day functions of the CCA Office of Financial Aid Advising area, leading the financial aid advising team in providing exceptional customer service to prospective, continuing and returning students and compiling federal and state regulations. Also this position's responsibility includes making sure dissemination of accurate and timely information and financial aid related services to students, parents, faculty and staff. Furthermore, Assistant Director's role is to provide services to financial aid applicants including financial aid advising, reviewing and verification of files for accuracy needed for packaging and awarding various forms of financial assistance.
DUTIES AND RESPONSIBILITIES:

• Supervising professional staff.
• Manages the daily operations of the financial aid advising office, which includes full-time staff, administrator, hourly, and workstudy students.
• Providing service and support to college staff by assisting them to identify automation needs utilizing Ellucian Banner and other computer programs.
• Coordinates and maintains the financial aid advising reporting, programming, coverage and processing schedules.
• Inform students of the disposition of their requests for financial aid, document all aid assigned and directive for conducting this process.
• Interview and counsel students regarding their financial needs and situations.
• Serve as an informed resource to the CCA staff regarding financial aid policies and procedures and ensures the most effective and efficient delivery of services to all constituents.
• Assist Director on tests and trouble-shoots existing, updated and new computer programs and functions.
• Oversee financial aid rush workshops and other workshops to provide financial aid information and training to the CCA staff and local high school students.
• Responsible for the quality control of documentation imaging process in the Banner system.
• Assists with the preparation of federal, state and institutional fiscal and statistical reports.
• Assist monitoring and managing the funds management and reconciliation processes for work study funds
• Provides training for college staff of all updated and new automated processes.
• Provide packaging, work study program, loans, scholarship, and default management trainings to financial aid advising staff.
• Provide basic financial aid training to the pathway advisors.
• Functions as the primary liaison between financial aid and student services departments, instruction and Information Technology staff.
• Serve as the Student Services Directors committee and develops, recommends, implements and monitors FA Advising operating policies and procedures.
• Monitor, plan and implementing qualify insurance of financial aid advising program.
• Directly advises students via individual appointments and group meetings to assist them in understanding financial aid requirements, navigating financial aid policies and procedures, developing long and short term goals, and resolving issues that affect maintaining financial aid eligibilities.
• Served as CARE Team member.
• Collaborates with other offices on campus, as well as faculty members and department Chairs, to resolve students' issues.
• Determine eligibility and authorize awards from federal, state, institutional and private programs in compliance with all rules, regulations and guidelines. Utilize existing funds to maximize number of students receiving assistance.
• Reviews student financial aid application information for accuracy; reviews and verifies student financial aid records for completeness and compliance to regulations, rules and guidelines; determines if additional documentation is necessary and notifies applicants of their status; applies guidelines in preparing student records for awarding and/or modification of awards.
• Provide information, advice and counsel individuals and groups, including prospective and current students, parents, faculty, staff, and other professionals in the financial aid community about available programs, application procedures, eligibility requirements and students' rights and responsibilities.
• Revise awards as individual circumstances change.
• Assist in other areas of the financial aid office as assigned.

Related Duties and Responsibilities

• Attend and conduct appropriate staff meetings, workshops, seminars and conferences as needed or as required.
• Perform other duties delegated or assigned by the Financial Aid Executive Director.
• Serve on appropriate committees as required and/or assigned.

MINIMUM QUALIFICATIONS:

• Bachelor's degree
• At least three (3) years' experience in a financial aid office and/or in higher education.
• Supervision Experience
• Effective oral and written communication skills

PREFERRED QUALIFICATIONS:

• Master's degree
• Working knowledge or familiarity with Banner
• Working knowledge of financial aid packaging, scholarship processing, curriculum building, and work-study program
• Demonstrated ability in multitasking and time management
• Ability to work collaboratively as part of a team.
• Commitment to customer service, higher education and working with students.

SUPPLEMENTAL INFORMATION
Salary Range: Anticipated starting salary range is $64,980 annually. This salary is determined by the qualifications of the selected candidate balanced with departmental budget availability, internal salary equity considerations, and available market information. CCA offers an excellent , including generous leave, holiday, and education benefits. Full time employees immediately upon hire earn 15 hours a month annual leave and 10 hours a month sick leave.
Deadline to Submit Application Material: An initial review of applications will begin on Tuesday, April 2, 2024 and continue until the position is filled.
Application Process: When submitting your online application, please include a cover letter, current resume, and professional references. Official transcripts showing the highest degree achieved should be submitted to upon offer of employment. If you have questions regarding this position, please contact us at
By applying for this announced position, applicants are certifying that all statements, information and documents provided are true, complete and correct to the best of their knowledge and are made in good faith. Further, applicants understand that omissions, misleading, false or untrue information, or any attempt at fraud or deceit in any manner connected with this application and/or subsequent testing may result in them not being considered for jobs with the Community College of Aurora; may constitute grounds for discipline and/or termination after hire; and/or constitute grounds for further actions pursuant to law.
Application Checklist
Complete Applications must include the following documents:

• A complete online application
• A cover letter that describes how your experience aligns with the minimum and preferred qualifications of this position
• A current resume uploaded as an attachment to your online application
• Candidates identified as finalists must provide three to five professional references, at least two of which must include a current direct supervisor and most recent supervisor. If you cannot provide two supervisor references, an opportunity will be afforded for discussion and consideration of alternative references with the CCA Human Resource Office. Please note, out of professional courtesy to you, we will not contact your current supervisor without first providing notice to you as a candidate and only when a contingent offer is pending in order to protect the confidentiality of your application to the full extent possible.
• If you are using education to qualify, a copy of your official or unofficial transcript showing that your degree has been conferred and the name of your school, or your NACES accreditation is required as part of your application. Please submit this as an attachment to your application. Please note that you have the right to redact dates from your transcript during the application process. A full, unredacted copy will be required upon hire.
• For any questions or technical issues please contact

Notice to all Applicants:

• in the United States must be produced within three (3) days of hire.
• Direct deposit of payroll is a condition of employment.
• Final candidate is subject to a criminal background check prior to final selection process.
• Final candidate is required to submit official transcripts to Human Resources within fourteen (14) days of hire.
• CCA is affiliated with the Colorado Public Employees Retirement Association (PERA) and as such, employees contribute to PERA in lieu of Social Security for retirement benefits. For more information, visit the
• Individuals currently or formerly employed by the Colorado Community College System or one of its 13 colleges, and/or who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in your application material.
• For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer, Cindy Hesse, Vice President of Human Resources at 16000 E. CentreTech Parkway, Suite A207H, Aurora, Colorado 80011 or by phone at 303-360-4752, or e-mail at

Colorado Residency Requirement:
Eligible applicants must be either a current Colorado resident or be able to provide proof of residency in Colorado within 30 days of the start date for the position, or they may be deemed ineligible for employment with the Community College of Aurora. Please contact with any questions.
Community College of Aurora Inclusive Excellence Statement:
CCA embraces Inclusive Excellence because we want our students, staff, and faculty to learn and contribute within an inclusive environment. This means members of our college community will be active, respectful, and mindful of equity, diversity, and inclusion at all levels of engagement
Inclusive Excellence will provide a foundation for student and institutional success. Recognizing our diversity is only the first step toward Inclusive Excellence.
We must also be intentional in valuing cultural differences and experiences, while incorporating them into practices, curricula, and policies.
Welcoming, Respectful, Inclusive - Together, we are CCA.
The Federal Clery Act: (The Student Right to Know and Campus Security Act of 1990) requires all institutions of higher learning to make available to prospective employees our agency's Annual Security Report. A copy of this information is available on the CCA website at the A paper copy of this report can be obtained at the College Security Office upon request. This report includes statistics for the previous three years concerning crimes that occurred on campus or on property controlled or owned by Community College of Aurora, as well as public property within, or immediately adjacent to and accessible from, our campuses.
ADAAA Accommodations : Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Robert Callaway at 303-360-4733 or at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.
Pregnancy Related Accommodations, Colorado Anti-Discrimination Act (CADA): The Colorado Anti-Discrimination Act (CADA), allows applicants to request a reasonable accommodation for health conditions related to pregnancy or the physical recovery from childbirth. Candidates wishing to request reasonable accommodations must do so as soon as possible, preferably at least three days prior to the exam or interview. If you are an individual who wishes to request reasonable accommodations, please contact us at 303-360-4733 or
Non-Discrimination Statement: The Community College of Aurora prohibits all forms of discrimination and harassment including those that violate federal and state law, or the State Board for Community Colleges and Occupational Education Board Policies 3-120 and 4-120. The College does not discriminate on the basis of sex/gender, race, color, age, creed, national or ethnic origin, physical or mental disability, veteran status, pregnancy status, religion, genetic information, marital status, gender identity, or sexual orientation in its employment practices or educational programs and activities. For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer, Cindy Hesse, Vice President of Human Resources at 16000 E. CentreTech Parkway, Suite A207H, Aurora, Colorado 80011 or by phone at 303-360-4752, or e-mail at
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