4 Information and Referral Coordinator Jobs in Bakersfield, CA
Community Action Partnership Of Kern is Hiring an Information and Referral Coordinator Near Bakersfield, CA
Job Description
SUMMARY:
2-1-1 Kern is a 24/7 operation open 365 days per year with a variety of shifts available. Work schedule may include evenings, overnights, weekends, and holidays. May be required to assist and support after-hours staff as needed.
This position provides direct training, technical assistance, and support to the Information and Referral Specialist Tier I and II position. The Information and Referral Coordinator is responsible for maintaining the 2-1-1 Kern database and communicating with referring agencies to ensure resources are updated annually or as needed when changes are implemented. The position is expected to be skilled and knowledgeable of all platforms and systems utilized to connect with the public and provide information via telephone, bi-directional texting, and live chat. The Information & Referral Coordinator is required to have experience in meeting reporting deadlines, monitoring a call handling database for information and referral entries, and observing call handling procedures by call center staff.
Job Summary
Full Time
$36k-44k (estimate)
04/28/2024
05/11/2024
capk.org
WASCO, CA
25 - 50
1965
YOLANDA GONZALES
<$5M
Civic & Environmental Advocacy
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About Community Action Partnership Of Kern
Established in 1965, Community Action Partnership of Kern (CAPK) administers close to a dozen programs aimed at meeting children, families and individuals at their point of need, for those who have had difficulty engaging the American Dream. The Promise of Community Action Community Action changes peoples lives, embodies the spirit of hope, improves communities and makes America a better place to live. We care about the entire community, and we are dedicated to helping people help themselves and each other. Our Mission Community Action Partnership of Kern shall provide and advocate for resourc...es that will empower members of the communities we serve to be self-sufficient. The work of CAPK touches the lives of more than 150,000 of your neighbors, co-workers, family and friends annually, by: Distributing 12.25 million pounds of food for the food insecure; Delivering nutrition to 20,000 women, infants and children; Serving more than 900,000 meals to Head Start and Summer Meals Program children; Providing utility assistance for 9,400 families; Offering after school and summer programs for 389 at-risk youth; Delivering early childhood education and preschool to some 3,000 children; Answering over 101,000 calls for human and social services referrals. The Community Action Partnership serves Kern County by providing an integrated network of services including: VITA- Volunteer Income Tax Assistance Head Start/State Child Development East Kern Family Resource Center WIC- Women, Infants & Children Shafter Youth Center 2-1-1 Kern County Migrant Childcare Friendship House CAPK Food Bank Energy Program Central Kitchen
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