CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Job Summary

The Operations Analyst is responsible for providing analytic support for performance improvement and labor management initiatives across CommonSpirit Health (CSH). The person in this position will be a key resource for the development of organizational labor standards, data reporting, education and training of hospital leaders, and optimal use of labor optimization solutions. 

Essential Key Job Responsibilities

• Leads, develops, and provides comprehensive system support for benchmarking and labor productivity as an integral member of the CSH Operations Performance Group (OPG). 

• Serves as a key resource for the development of organizational standardization, data integrity and optimal use of productivity and benchmarking solutions.

• Identifies and shares successful labor productivity and benchmarking practices and supports the coordination of their introduction and deployment across the system.

• Provides analytic support, ongoing training and education of benchmarking and productivity systems and reports, ensuring that excellent customer service is delivered.

• Provides key analysis and evaluation of Regions’ labor management performance to enhance operations improvement and other performance management efforts.

• Performs all other duties required by OPG leadership.

• Bachelor’s Degree in Finance, Accounting, Business, Management Engineering, or equivalent required. Minimum of 5 years of experience in a financial management or healthcare field. Must have experience in healthcare productivity management. Experience must include an understanding of productivity management and benchmarking data in clinical and non-clinical areas or in hospitals and large hospital systems. Excellent interpersonal skills. Excellent written and verbal communication skills and strong presentation skills. Excellent time management skills. Ability to work in a collaborative and highly matrix environment. Ability to analyze, interpret, and present data effectively. Ability to work closely with CSH leadership at national and local level. Experience with Budget Systems highly desired. Experience with comparative benchmarking data required. Experience with API or Premier’s Productivity Solution or a comparable Productivity Solution required. Experience with API or Kronos’ Time and Attendance Solution required. Experience with EPIC, Lawson, Meditech, and McKesson highly desirable. Lean/Six Sigma certification or related experience also desired but not required.
• Computer Skills: Must be proficient in use of Google Sheets, Google Docs, Google Slides, Microsoft Excel and the Internet.