Duties

In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.
Duties include but not limited to:

• Performs varying degrees of complexity in cleaning processes. Demonstrates proficiency related to daily service, check-out, deep cleaning, and special project cleaning assignments based on Lodging program cleaning standards.
• Vacuums, sweeps, and mops floors; dusts, polishes, cleans, and moves furniture.
• Removes trash, places in dumpsters, and replaces liners.
• Places proper number of amenities in room to include consumables/non-consumables, linen, kitchen, and bathroom.
• Removes and replaces bed linen, inspects mattresses and pull-out sofas, and moves/re-positions beds upon guest checkout, weekly, or at a guest's request. .
• Cleans walls, doors, ceilings, stand-up/ceiling fans, light fixtures, exterior of air vents, windows, sills, tracks, blinds and curtains.
• Cleans coffee makers, ice buckets, beverage kits, refrigerators, stove tops, cookware, utensils, cutlery, cups/glasses, plates, sinks, counters, ovens, ranges, cupboards, drawers, and microwaves to include proper programming of its respective clock/time.
• Ensures dishwashers are clean and in working condition.
• Cleans vanities, mirrors, hardware, cabinets/shelving, toilets, bath tubs/shower stalls, tile, and bathroom exhaust fans. Replaces bathroom terry and linens to include shower curtains.
• Cleans irons, removes excess water and replaces as necessary, cleans ironing boards and replaces covers as necessary, cleans and ensures proper functionality of luggage racks and ensures proper numbers of clean male/female hangers are available in closets.
• Cleans washers and dryers and ensures machines are operational.
• Ensures in-room guest directories are clean and organized, TV's are clean and programmed to proper channel and volume, alarm clocks are properly programmed with back-up battery and in-room phones are clean, properly programmed, and in working condition.
• Cleans common area spaces to include vending rooms and ice machines, laundry rooms, elevators, break rooms, walkways, corridors, stairwells, office spaces, lounges, storerooms and storage spaces.
• Performs deep cleaning as required by program standards (e.g. on a scheduled basis and upon check-out of guests in "pet friendly" rooms and in rooms that had an ADA service animal), which includes, but is not limited to: defrosting the refrigerator, cleaning windows (inside and out), replacing and/or cleaning drapes, moving furniture and cleaning normally hidden areas, carpet cleaning (shampoo and/or spot treatment), cleaning walls/woodwork, and other such tasks.
• Counts, sorts, inspects, and prepares linen for operational use.
• Applies Blood Borne Pathogen criteria to determine potential safety concerns related to contaminated linens and applies appropriate NGIS protocols during daily service activity.
• Completes maintenance requests for items broken, defective, or in need of replacing.
• This position is required to do considerable standing, bending, kneeling, walking, pushing, pulling, lifting, stretching and climbing. Must have ability to perform moderately strenuous physical labor as unassisted lifting, moving and carrying of supplies and equipment weighing up to 45 pounds is required. Assisted lifting, moving and carrying in excess of 45 pounds may be required. May be required to climb/descend stairs and properly placed stepladders.
• Work is primarily performed indoors in areas that normally have adequate heat, light, and ventilation. Some facilities will require exposure to outdoors, as access to some rooms is from the outside, resulting in exposure to nature and weather conditions. The incumbent may be exposed to dirt, disagreeable odors, and skin/eye irritants from strong cleaning solutions used in household cleaners. Personal Protective Equipment (PPE) is provided and required to be utilized for safety reasons.
• Performs basic, routine maintenance on vacuum cleaners by cleaning all areas and replacing filters as necessary.
• Reports any activity that appears unsafe, illegal, or suspicious to the Supervisor.
• Interacts professionally with guests and other team members, displays a positive attitude, utilizes effective communication skills, and assists guests to include answering questions concerning hotel facilities and provides information about on base and local attractions.
• Communicates with the front desk when identifying lost and found items by annotating all relevant information to facilitate retrieval of the item for that specific guest.
• Maintains key control for assigned key and reports any issues immediately to the Supervisor.

Requirements

Conditions of Employment

• Must pass all applicable records and background check.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• This position may be designated ALPHA personnel for inclement weather or in the interest of national security and may be required to report for work when other employees are excused.
• Must have ability to perform moderately strenuous physical labor as unassisted lifting, moving and carrying of supplies and equipment weighing up to 45 pounds is required. Assisted lifting, moving and carrying in excess of 45 pounds may be required.
• Ability to communicate clearly and effectively in English, both verbally and in writing with management, staff and guests

How You Will Be Evaluated

• Benefits

  Review our benefits

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  The following documents are required at the time of application:

  • Resume
  • Proof of education/training: if applicable, provide a copy of your awarded/conferred college transcript(s)
  • If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
  • If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
  • If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
  • If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

• How to Apply

  The complete application package must be submitted by 11:59 PM (EST) on 04/21/2024 to receive consideration.
  To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
  To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12377990
  It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
  Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
  To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
  DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.

  Agency contact information

  CNIC NAF HRO

  Email

  mill_mwr_recruit.fct@navy.mil

  Address

  CNIC HQ
  5720 Integrity Drive, Bldg. 457
  Millington, TN 38055
  US

  Next steps

  Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
  If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
  Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.