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Director of Operations & Supply Chain Management

The Talmadge Group, Inc.

Alpharetta, GA | Full Time

$151k-181k (estimate)

1 Week Ago

Supply Chain Coordinator (Evergreen)

Arclin

Alpharetta, GA | Full Time

$51k-65k (estimate)

Just Posted

Supply Chain Coordinator (Evergreen)

Arclin USA

Alpharetta, GA | Full Time

$51k-65k (estimate)

3 Months Ago

Director of Operations & Supply Chain Management

$151k-181k (estimate)

Full Time 1 Week Ago

Save

The Talmadge Group, Inc. is Hiring a Director of Operations & Supply Chain Management Near Alpharetta, GA

Job Description

Director of Operations & Supply Chain Management

Alpharetta, GA 30005

About Us

We are the leading provider of electronic monitoring equipment and software solutions for the criminal justice system. Our innovative Software as a Service (SaaS) platform enables efficient monitoring and management, contributing to safer communities and effective rehabilitation.

Position Overview

We are seeking a highly organized and mission-focused Director of Operations to oversee the day-to-day management of our operations. The ideal candidate will be a seasoned manager with a proven track record of implementing best business practices in asset management tracking systems, supply chain management, and call center operations. Experience in the technology startup environment is highly desired.Requirements

Key Responsibilities:

Develop and implement best business practices for Asset Management Tracking Systems to ensure efficient monitoring and utilization of resources.
Lead the implementation of Supply Chain Management best practices to optimize inventory management, procurement processes, and vendor relationships.
Oversee call center operations, including defining procedures, monitoring performance metrics, and ensuring exceptional customer service experience.
Collaborate with cross-functional teams to streamline processes, improve efficiency, and drive continuous improvement initiatives.
Manage and mentor a team of operations professionals, providing guidance, coaching, and support to foster their growth and development.
Monitor key performance indicators (KPIs) to assess operational performance and identify areas for improvement.
Work closely with the executive team to develop and execute operational strategies aligned with the companys goals and objectives.
Stay updated on industry trends, regulations, and best practices to ensure compliance and maintain our competitive edge.

Qualifications:

Bachelors degree in Business Administration, Operations Management, or a related field; MBA desired.
Proven experience implementing best business practices for asset management tracking systems and supply chain management.
Strong knowledge of call center operations, including call handling procedures, workforce management, and quality assurance processes.
Technology startup experience preferred, with a demonstrated ability to thrive in a fast-paced, dynamic environment.
Excellent leadership, communication, and interpersonal skills.
Strong analytical and problem-solving abilities.
Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
Demonstrated commitment to continuous learning and professional development.

BenefitsWe offer a competitive benefits package designed to attract top performers.
Join our team and be part of a mission-driven company dedicated to making a positive impact on society through innovative technology solutions. Apply now to take your career to the next level.