Primary Responsibilities will include: • Lead highly visible CBP SOC projects and initiatives to closure
• Lead key customer briefings and generally assisting the SOC leadership (Government and contractor in execution and strategy)
• Lead updates to Processes, SOPs, and Best Practices
• Ensure high quality of all contractual deliverables • Facilitate quality comments back to the analysts and leads for the source data to ensure the best data for future analysis Basic Qualifications
Requires a BA/BS or equivalent experience and 5 years or prior relevant experience or Masters with 3 years of prior relevant experience. • Strong customer interfacing experience
• Experience with ITIL practices
• 5 years technical experience with 1-2 years of small project leadership (5 people)
• Experience with Microsoft applications including Word, Excel, and Outlook
• Strong communication skills Clearance: A Secret Clearance is required with the ability to obtain a Top Secret SCI. In addition to specific security clearance requirements all CBP SOC employees are required to successfully complete a CBP Background Investigation to support this program. Preferred Qualifications
• PMP Certification
• Experience in cyber security
• Previous experience with DHS or CBP customer
• Experience in Security Operations Center (SOC) or Networking Operations • Experiencing developing Agile processes
• Experience Leading a team
• Experience Architecting a Task Management solution like Remedy or JIRA • Experience working with the following technologies
• Splunk
• AWS Cloud
• RSA Archer
• MS Project/Visio