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Atlantic.Net is a market-leading Cloud Services company that is recognized for providing exceptional business hosting service, simplifying complex technologies, and building a brand that businesses trust since 1994.
Specializing in Public Cloud, Private Cloud, and Managed Services, along with Colocation and Dedicated Servers, we own and operate our certified data center and cloud infrastructure in Orlando, New York, Ashburn, Dallas, San Francisco, Toronto, and London. Our staff are dedicated to implementing tailored hosting solutions that enable customers to enjoy the benefits of cost savings, and allow them to focus on their business.
Atlantic.Net is looking for motivated individuals with a passion for delivering excellent technical support and great customer service. As a Helpdesk Support Technician, you will provide basic to mid-level end-user support to our customers. This position requires the ability to diagnose, identify, research, and troubleshoot a variety of issues. It also requires a courteous individual who can provide patient and efficient assistance pertaining to software, hardware, networking, and printing.
Job Responsibilities:
*Additional duties as assigned.
Essential Requirements:
Preferred Understanding of:
Perks:
Current Available Shifts:
*shift differential
Full Time
$47k-59k (estimate)
04/28/2024
05/16/2024
atlantic.net
REUNION, FL
50 - 100
1994
Private
NOREEN MACLENNAN
$10M - $50M
Wholesale
Atlantic is a cloud server provider for small and large businesses as well as a business web hosting service provider.
The following is the career advancement route for Helpdesk Support Technician positions, which can be used as a reference in future career path planning. As a Helpdesk Support Technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Helpdesk Support Technician. You can explore the career advancement for a Helpdesk Support Technician below and select your interested title to get hiring information.