JOB STATUS: Non-Exempt
REPORTS TO: Operations Manager
JOB SUMMARY :
A Welding Equipment Repair Technician troubleshoots and performs maintenance on welding and cutting systems, subassemblies, and other parts. This position will be responsible for ensuring units function according to specifications or determining the cause of units failures by conducting a variety of electronic, mechanical, and electromechanical tests.
Accountabilities : Servicing welding equipment as needed to meet OEM specs
Reading test schedules, work orders, test manuals, performance specifications
Wiring diagrams, and schematics to determine testing procedure and equipment to be used
Testing functional performance of systems, sub-assemblies, and parts under specified environmental conditions such as temperature change, vibration, pressure, and humidity
Preparing parts orders and maintaining stock of repair parts for repair facility
Calibrating and certifying test instruments, welding power sources, and or misc. equipment according to specifications
Connecting units to be tested to test equipment
Reading dials or digital displays that indicate electronic characteristics such as voltage, frequency, distortion, inductance, and capacitance
Comparing results with specifications and records test data
Analyzing test results on defective units to determine cause of failure
Replacing defective wiring and components or records defects on tag attached to unit and returns unit to manufacturer for repair
Devising test equipment setup to evaluate performance and operation of nonstandard or customer returned units
Generating repair invoices through customer service
Directing customer through troubleshooting process via phone, email, and on the shop floor
Other duties may be assigned
Education and Experience: One-year certificate from college or technical school; three five years related experience and/or training: or equivalent combination of education and experience
Ability to read wiring diagrams and schematics
General understanding of electronics, electrical controls, circuitry, electro-mechanical, and mechanics
Ability to work independently with minimal supervision while meeting customer demand
Required Skills/Abilities: Strong verbal and written communication skills
Strong time management and organizational skills
Excellent customer service skills
Motivated and high energy to self-manage, implement an entrepreneurial spirit to growing the repair business
Will be required to attend industry specific service and repair schools / seminars as required
Physical Requirements: Working indoors and outdoors
Must be able to move compressed gas/liquid cylinders, equipment and parts; Lift 50-75 pounds frequently and maneuver 100 pound cylinders (rolling, using a cart, etc.)
Performing work during prolonged periods of standing (up to eight hours) is necessary