Member Support Representative Levels I, II, and III. Under the supervision of the Customer Service Manager, Member. Support Representative is responsible for processing inbound and outbound calls to the point of resolution, including customer service assistance, inquiries, and complaints. They will provide the highest quality service while ensuring that the caller's needs are met. Member Support Representatives will focus on meeting monthly goals...
Dispatch Resolution Representative I and II. General Position Description / Responsibilities. Under the supervision of the Customer Service Manager, the Dispatch. Resolution Representative I and II, is responsible for processing inbound and outbound calls to the point of resolution, including customer service assistance, inquiries, and complaints. They will provide the highest quality service while ensuring that the caller's needs are met. Dispat...
