Position Summary:

The primary responsibility of the Cashier is to process customer sales of retail hardware goods using a point of sale (POS) system, as well as provide Town and Country Hardware's legendary customer service by greeting and directing customers to the products they are looking for. This position must work closely with customers and other Team Members.

Essential Duties and Responsibilities:

• Cashiering – Accurately uses POS screens and procedures to complete customer transactions, including, but not limited to, sales, special orders, gift certificates, invoicing, no tax and discounts. Receives accurate payment for merchandise in the form of cash, check, credit, debit, store account and other alternative tender. Follows all cash handling procedures, as well as accurately completes necessary paperwork. 

• Customer Service – Greets customers, acknowledges their presence and provides courteous, efficient and attentive service in a timely manner. Identifies customer needs and provides assistance with the handling of large or heavy items when necessary. Addresses customer questions and complaints, exercising tact and good judgment, including involving Management, as required, to resolve customer issues.

• Product Knowledge – Develop a general knowledge of merchandise carried and where it is located in order to direct customers.

• Loss Prevention – Identifies counterfeit currency and shoplifting indicators.

• Housekeeping – Keeps counter areas clean, neat, stocked and organized.

Other Duties:

• Stocks and/or marks prices of nearby merchandise, as necessary and as time allows.

• Puts away returned merchandise in the appropriate department.

• Answers the store phones

• Performs other duties as directed by store management 

Qualifications:

• One (1) year cashier experience is preferred but not required

• Must be able to stand, walk, bend and lift merchandise up to 35 pounds for the majority of the workday.

• Must have basic computer knowledge 

• Must have the ability to read and write English and have basic math skills.

• Must be dependable. Due to the nature and responsibilities of this position, dependable regular attendance is required.

Central Network Retail Group, LLC complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.