Parking Attendant - Part Time Location: Hartford, CT - Chapel Street Lot

Who You’ll Work For?

REEF’s mission is to connect the world to your block.

We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.

With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.
Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.

What You'll Do:

We are looking to hire highly motivated individuals with great customer service skills. You must be able to stand for long periods of time and customer service experience is recommended. Staff will greet guests, scan parking passes, and assist guests upon entering the parking locations, helping answer any questions that guests may have regarding parking.

• Dealing with customers and solving issues to the best of their ability within the policy and framework set out for the site (Service is priority) 
• Assist customers with the overall in/out process of parking 
• Process tickets and collect parking fees (cash, POS and validations) documents passes created in logbook (visitor passes, validations, and event tickets) 
• Prepare shift reports and ticket sorting 
• Identify and report parking equipment deficiencies and safety concerns to direct supervisor 
• Responsible for maintaining and operating equipment belonging to REEF or the Property manager during their shift 
• Responsible for the collection of cash and front-line revenues 
• Must ensure that the site at which the individual is working is kept clean, neat, and free of any obstacles in accordance with the requirements of that site 
• Each employee is required to log all the issues/events in the logbook, and bring them to the attention of his/her direct supervisor 
• In problem situations, in order to achieve a resolution through his dealings, with the customers and his/her supervisors or manager 
• Act as a front-line employee which is considered an extremely important function of this position 
• Uniforms with company logo or crest must be worn when on duty in a neat and well-groomed manner.

What we want from you:

• At least 18 years of age
• High School Diploma or GED required 
• Basic Technical Education 
• Customer Service Experience required 
• Strong command of the English language be friendly, even-tempered, cooperative, able to work independently and be able to communicate effectively 
• Basic knowledge of the parking equipment used at the site; Pay Stations, Ticket Dispensers, Exit Readers, Gate Machines 
• Basic knowledge of both desk/handheld POS parking equipment used at the site

What We’ll Provide

(Full-Time Employee Only)
Medical
Dental
Vision

Life and Disability
401K
Paid Time Off (PTO)

PHYSICAL DEMANDS:

• Sitting at a computer monitor for extended periods of time entering data
• Frequently operate small office equipment
• Stand for extended periods of time, sometimes for entire duration of shift

WORKING CONDITIONS:

• Work is performed outdoors for extended periods of time including up to the entire duration of shift.
• Able to work in all weather conditions
• Has the ability to be flexible with schedule.
• Must be able to work hours in excess of normally scheduled hours

OTHER DUTIES:

Please note this job description is not designed to cover or contain an all-inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.

REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.