** Store Lead**

* 1131 North Court Street, Medina, Ohio, United States, 44256

**Description:**

The Store Lead position oversees a specific area(s) of the store such as Women's, Men's, Children's, or POS and is responsible for overall department standards and work plans.

* Greets and interacts with customers using Total Customer Service Standards.

* Follows Loss Prevention guidelines to deter theft and manage mismates.

* Manages aisle maintenance and product displays; assists in unloading trucks, floor moves, merchandising and freight plans, pricing, promotional displays and store housekeeping.

* Assists in training for consistent application of standards, product placement and/or cash handling to include collecting payments, and processing returns and exchanges.

* Provides overrides, performs safe and till counts, and reconciles cash settlements upon completion of cash office training.

* Delegates tasks to associates, oversees work assignments, and communicates department successes and opportunities.

**Requirements:**

* Customer focused, excellent communication and listening skills, ability to learn and execute the concept.

* Prolonged periods of standing and walking, must be able to lift up to 25 pounds at times and up to 10 pounds continuously.

* Ability to work flexible schedules including nights, weekends, and holidays.

* One year of customer service and previous cash handling experience preferred.

* Must be at least 16 years of age.

**Total Rewards:**

The Shoe Carnival, Inc. Total Rewards program offers eligible associates highly competitive benefits, including the following:

* Competitive Pay

* 401(k) Retirement Plan

* Employee Stock Purchase Plan

* Employee & Family Discounts

* Relocation Opportunities

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