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Cleveland Brothers, the largest Cat® dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for a Digital Services, Application Support Specialist .
Are you ready to embark on an opportunity that blends your customer service with strategic thinking? We're seeking an Digital Services, Application Support Specialist as the driving force behind our market share expansion, you'll be well positioned to drive growth through existing customer relationships and carving new paths through new account acquisition.
Job Description/Purpose:
This individual facilitates professional consultative support, presentations, training, and administration for both internal sales and product support teams, as well as the multi-divisional customer base across the territory. Objectives are to process customer software subscription services while facilitating growth, brand loyalty, and dealer excellence objectives. Additionally, this role will drive customer enablement of CAT digital platforms for a unified dealer experience.
Essential Functions:
The role and responsibilities of this position include all of the following functions:
Knowledge and Skills Required:
Background Training and Experience:
Why Join the Cleveland Brothers Team:
About Us: Founded in 1948, Cleveland Brothers Equipment Co., Inc., is the exclusive Cat® dealer of western and central Pennsylvania, northern West Virginia and western Maryland, providing new, used and rental equipment, parts and service.
Cleveland Brothers supplies a vast variety of solutions and products, including construction machinery, industrial diesel and gas engines and generators, air compressors and boosters, oil and gas machinery and much more, in addition to full truck service for all makes and models. With 29 locations, customers have access to all of the parts and equipment needed to get the job done, backed by industry-leading technicians and staff. For more information, please visit www. ClevelandBrothers .com.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Top of Form
Full Time
$49k-64k (estimate)
04/30/2024
05/16/2024
clevelandbrothers.com
HUNKER, PA
1,000 - 3,000
1948
J CLEVELAND
$200M - $500M
Retail
Founded in 1948, Cleveland Brothers Equipment Co., Inc. is the exclusive Cat dealer of western and central Pennsylvania, northern West Virginia and western Maryland. Cleveland Brothers supplies a vast variety of solutions and products, including construction equipment, parts and service, industrial diesel and gas engines and generators, oil and gas machinery, on-highway trucks and much more. With 25 locations, customers have access to all of the used parts and used equipment needed to get the job done, backed by industry-leading technicians and staff. For more information, please visit www.Cle...velandBrothers.com. We offer a broad-range of services that will fit any of your light and heavy equipment needs, including: - New, Used & Rental Equipment - Parts & Service - 25 Branch locations serving PA, WV and MD - Energy & Transportation - CB Hymac | Custom Hydraulics, Machining, Fabrication & Chroming - CB Con-Agg | Aggregate Crushing & Screens Provider - SITECH | Job Site Technology Provider
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