Founded in 2010, CLEAR’s mission is to create frictionless experiences. With more than 12 million members and hundreds of partners across the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - making everyday experiences easier, more secure, and more seamless. Since day one, CLEAR has been committed to privacy done right.
As a Senior User Researcher at CLEAR, you will lead, design, execute, and communicate impactful research in a fast-paced product development process. You will champion a user-centric mindset by building a deep understanding of users' problems and turning research into insights that inform product thinking. This position will be based out of our New York office.
What You Will Do:
Who You Are:
IT Outsourcing & Consulting
IT Outsourcing & Consulting
Never Worry About Technology Again. Strategy We work with you to discover how technology can best be leveraged at your company. Develop A Vision As a customer we want to forge a real partnership with you. Many of our customers have been with us for over 10 years. We want to learn and understand your business. Learn how you operate - from initial order to the delivery of your product. We want to hear what is working for you and what is not - regardless of whether you think it is related to "Technology". We want to enable your business with products, services and solutions tailored specifically ...for your needs. Budgeting We are committed to understanding your budget and how Technology fits into the equation. When we promise predictability we are not just including the technology at the fingertips of your employees. We want predictability at your pocketbook also. Maintain Keeping a close eye on your technology 365/24/7 freeing you to concentrate on your business. Workstation Monitoring and Optimization We will perform weekly maintenance to the workstations in your organization. Service packs and updates that have previously been tested at our office will be deployed. Daily software audits will keep track of all software loaded on workstations. Server Monitoring and Optimization We will be monitoring all aspects of your servers around the clock. This allows us to anticipate possible issues with a small fix proactively as opposed to waiting until many of your users experience some type of downtime and reacting while your users twiddle their thumbs. Help Desk We provide unlimited help to all your users whether they have a simple e-mail question or a complex Excel computation. Your users can directly contact us via Web, Phone, E-Mail, Fax or Twitter. A real-time reporting system allows you the flexibility to check in on service incidents and resolutions.
The job skills required for Senior User Researcher include Collaboration, Insight, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Senior User Researcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Senior User Researcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Senior User Researcher positions, which can be used as a reference in future career path planning. As a Senior User Researcher, it can be promoted into senior positions as a DevOps Engineering Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior User Researcher. You can explore the career advancement for a Senior User Researcher below and select your interested title to get hiring information.