GENERAL SUMMARY. The CLASS Studio Manager is responsible for ensuring a positive customer experience, both personally and through instructor supervision. As needed, they address member and employee relations issues, oversee scheduling and timekeeping activities. Additionally, they are responsible for communicating and enforcing Company and studio policies and procedures and for the successful attainment of revenue goals pertaining to New Membersh...
GENERAL SUMMARY. The CLASS Member Advisor is responsible for ensuring a positive member and guest experience. They are responsible for the studio aesthetics, ensuring the studio, lobby, and restrooms are well maintained. As needed, they address member and guest concerns. Additionally, they are responsible for following studio policies and procedures and for the successful attainment of goals pertaining to New Membership, Package Sales, and Retail...
GENERAL SUMMARY. The CLASS Coach leads a group of participants through a series of movements and exercises according to the guidelines set forth by CLASS UFC GYM. The Coach is responsible for conducting safe, effective exercise classes, assisting participants in achieving personal goals, generating participation, and maintaining retention, as well as ensuring a positive customer experience and delivering great member service and Personal Training...
