Company Description
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What we offer

• Impact - The work you do here matters to millions.
• Growth - Philadelphia is growing, why not grow with it?
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description
The Office of Community Empowerment and Opportunity (CEO) provides leadership on issues of economic justice by advancing racial equity and inclusive growth to ensure that all Philadelphians share in the city's prosperous future and by alleviating the immediate impact of poverty on individuals, families and communities. CEO is Philadelphia's Community Action Agency (CAA); CAAs are private or public agencies created by the 1964 Economic Opportunity Act and federally designated to receive Community Services Block Grant (CSBG) funding.
Guiding Principles (We believe...)

• The people of Philadelphia deserve the opportunity to live happy, healthy, full lives.
• City Government should both recognize its culpability in creating and sustaining inequity and aspire to its responsibility to provide opportunities, represent the best interests, and promote the well-being of all residents.
• People can offer meaningful insights into both personal experiences and how systems around them function.
• Poverty is a deliberately created systemic issue and city government can lead in calling for justice and dismantling the barriers that often prevent opportunities.

Values (How we work)

• Dignity: We actively respect our individual colleagues and people in the community.
• Inclusivity: Our work is more beneficial, valuable, and valid when our full range of experiences, knowledge, and skills can contribute.
• Persistence: We recognize the challenges inherent in this work, and when we get discouraged, we find ways to be resilient, lift each other up, and push forward.
• Accountability: We are transparent and honest about our plans, our actions, and our results.
• Honesty: We create a space to have healthy, honest dialogues about systems, people, and misconceptions and then communicate truthfully.

Job Description
Position Summary
The Training & Development Manager will manage a portfolio of work that aims to provide leadership in engagement practices and capacity building through training and development for organizations, community leaders, and residents. Additionally, the manager creates a training portfolio that offers opportunities for sharing best practices in use of engagement systems for other city staff. Supporting the Director of Partnerships & Capacity-building, the manager will also collaborate with the Partnerships & Strategic Support Manager on key initiatives as well as with the Racial Equity vertical on organizational priorities.
Essential Functions
In this role, you will:
Lead implementation of training & development strategy and management of existing and new trainings around the civic engagement and volunteer support portfolios.

• Manage the development of the Civic Engagement Academy and Volunteer Support Program training curriculum using the Equitable Community Toolkit as a framework.
• Standardize training processes and logistics across audiences and content areas
• Audit existing trainings, using tools to bring them up to equitable engagement standards
• Create a standard system for regular process improvement, including audience evaluation and implementing feedback
• Lead the development of a training schedule and process for requested trainings
• Manage training event special projects, like Civic Engagement Conference and requested CEA training
• Create a train the trainer program that serves as a pipeline for expanding the training team and deepening training best practices

Cultivate, grow, and support a community of equitable community engagement practitioners.

• Provide strategic vision for the Civic Engagement Academy (CEA), Volunteer Support Program and support the Equitable Engagement Collaborative (EEC) and AmeriCorps National Service Task Force as needed
• Develop relationships and partnerships that support the objectives to enhance equitable engagement practices across our audiences
• Work with the CEO data team to set a strategy for training and best practices for city staff utilization of VAN, Peerly, Volunteer Portal, and other engagement systems.

Manage, support and build capacity of the Training Coordinator.

• Set the strategy for outreach for trainings and convening spaces

Manage communication with internal and external partners

• Develop and manage outreach strategy for trainings
• Other relevant duties as assigned
• Other duties as assigned

Competencies, Knowledge, Skills and Abilities
Required:

• Three to five years of full-time or equivalent part-time experience managing equity-centered culture change projects in complex community-based or institutional organizations.
• Three to five years of experience with training or community engagement experience.
• Action oriented; an individual not afraid to roll up their sleeves and get into the details of the operation.
• Ability to operationalize a shared vision
• Experience facilitator or trainer
• Excellent time management skills with capacity to work simultaneously on multiple tasks and projects and deliver on deadline.
• Comfort working with data and digital systems.

Preferred but not required:

• Bilingual (Spanish and/or Mandarin Chinese preferred)
• Experience with community-based or non-profit engagement
• Experience managing a repository of guides, tools, templates to advance equitable practices.

Qualifications

• 3-5 years experience in project/program management
• 3-5 years experience with developing training content and facilitations
• Experience, familiarity and comfort with starting new projects/initiatives
• Experience launching and managing new programs

Supervisory Responsibilities
Responsible for the supervision of the Training Coordinator and potential VISTA, intern or temporary staff.
Other Specialties, Certifications, Physical Requirements, and Work Conditions

• Regular, predictable attendance is required
• Successful candidate must be a city of Philadelphia resident within six months of hire

Additional Information
TO APPLY: Interested candidates must submit a resume and cover letter.
Salary Range: $55,000 - $70,000
Discover the Perks of Being a City of Philadelphia Employee:

• Transportation : City employees get unlimited FREE public transportation all year long through SEPTA's Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 6 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!
Successful candidate must be a city of Philadelphia resident within six months of hire.
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.
For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx