CITY OF NEEDLES. POSITION DESCRIPTION. Position Title: Customer Service Representative I Job Classification: TEMP Full-time. Department: Customer Service Department. Position Wage Range: (66) A $18.02- F $23.00. POSITION PURPOSE: Provides prompt and courteous service for customers requesting electric, water, wastewater, solid waste or other City services. receive and properly account for all revenues. respond to inquires about service, rates, bil...