JOB SUMMARY:
The Intake Specialist I is responsible for taking all referrals received from referral sources such as physician offices, discharge planners, case managers, and other sources. Ensures that all intake forms are complete, clear and within company’s scope of service. Enters patient demographics into the computer system, verifies insurance, obtains a valid physician order, communicates ability to service the customer to the referral source, communicates with other departments to facilitate the processing of the delivery and notifies patients/families regarding coverage, payment responsibilities and delivery schedules. Daily responsibilities include the development of relationships with referral sources and communication with outside sales team.