Customer Service Representative Supervisor. Classification. Non-Exempt. Reports to. Bank Manager or Assistant Bank Manager. Summary/Objective. The Customer Service Representative Supervisor (CSR Supervisor) is considered a critical link between the bank and its customers and plays a vital role in the branch’s success. A CSR Supervisor is responsible for providing exceptional customer service, including sales and service functions, and making qual...
Job Description. Creative Manager. Classification. Exempt. Reports to. Director of Marketing and Corporate Communication. Date. November 3, 2025. Summary/Objective. The Creative Manager is responsible for managing marketing and communication projects through the entire creative process while maintaining the integrity of the Citizens National Bank brand. This responsibility includes functioning as a liaison between the bank and its various marketi...
Job Details. Job Description. Systems Administrator. Classification. Exempt. Reports to. Director of Technology. Summary/Objective. The System Administrator'sresponsibilities are to ensure the stability, security, and efficiency of IT infrastructure by managing servers, networks, and system software. Additional responsibilities include providing technical support, implementing updates, and maintaining backups to ensure seamless operations and dat...
Relationship Banker (Commercial Lender). Classification. Exempt. Reports to. Senior Relationship Banker or Regional President. Summary/Objective. The Relationship Banker is responsible for establishing and growing relationships within the bank. This involves making sales calls and developing a rapport with the customer or potential customer. Growth goals for all RBs are established for loans, deposits, and fee income, while the RB is also asked t...
Relationship Banker (Commercial Lender). Classification. Exempt. Reports to. Senior Relationship Banker or Regional President. Summary/Objective. The Relationship Banker is responsible for establishing and growing relationships within the bank. This involves making sales calls and developing a rapport with the customer or potential customer. Growth goals for all RBs are established for loans, deposits, and fee income, while the RB is also asked t...
Job Description. Mortgage Processor. Classification. Non-Exempt. Reports to. Mortgage Operations Team Lead. Summary/Objective. The Mortgage Processor is responsible for processing Secondary Market and Express Mortgage loans including In-House, conforming Fannie Mae Conventional, FHA, VA and USDA loans in a timely manner while keeping close communication with the Mortgage Originator throughout the entire process. Primary Functions. Review initial ...
