Job Details
Job Location
Hornbeck Enterprise Center - Cincinnati, OH
Position Type
Full Time
Education Level
High School
Salary Range
$16.00 - $18.00
Travel Percentage
None
Job Shift
Day
Job Category
Warehouse
Description
Delivery Driver and Warehouse Support VIE Ability
CABVI (Cincinnati Association for the Blind and Visually Impaired) is currently seeking a full-time Delivery Driver and Warehouse Support Associate to provide support for one of our social enterprises, VIE Ability, which fulfills, prepares, and delivers office supplies and other orders for Vie-Ability creating employment opportunities for people who have vision loss. This position reports to the VIE Ability Operations Manager. The principal responsibilities for this position include:
Job Summary:
Prepares and delivers office supplies and other orders for Vie-Ability.
Duties/Responsibilities:
Delivers office supplies and other orders with accuracy and efficiency.

• Excellent professional and friendly customer interaction. Communicates customer feedback to Communication Center Manger and staff promptly and clearly.
• Neatly prepares and packages orders in a manner that is convenient for the customer.
• Routes deliveries in most time efficient manner possible.
• Accurately follows delivery instructions.
• Maintains daily hygiene, dress, and grooming to provide a positive personal image.
• Monitors delivery vehicle and notifies manager of any problems.
• Asks for assistance in a timely manner when unable to answer customer questions or resolve concerns/problems.
• Responds to customer problems and concerns professionally and in a timely manner.

Maintains operating condition and cleanliness of delivery van.

• Communicates any maintenance needs to Communication Center Manager.

Accurately receives incoming inventory and performs inventory control procedures.

• Accurately verifies counts and checks in all incoming office supply inventory.
• Performs receiving duties efficiently in order to meet customer delivery commitments.
• Assists with processing special order paperwork and accurately receives orders into the system.
• Accurately and efficiently performs daily cycle counts of warehouse inventory.
• Receives and unloads deliveries of merchandise in an accurate and timely manner.
• Stocks warehouse inventory in the proper locations and ensures shelves are kept neat and clearly labeled.
• Safely operates material handling equipment.

Accurately and efficiently prepares customer orders including picking inventory from stock, organizing orders, and preparing delivery paperwork.

• Accurately separates vendor orders in an organized manner.
• Accurately pulls, marks and organizes customer orders in preparation for delivery.
• Prints all purchase orders required for daily deliveries.
• Accurately uses point of sale software to ring out special orders.
• Accurately matches packing list and invoices with special orders.
• Maximizes sales margin by processing 100% of pick tickets for higher margin in-house inventory.
• Assists drivers with truck preparation to ensure deliveries depart from the store on schedule.

Maintains a clean and well-organized warehouse.

• Routinely performs general warehouse cleaning - sweeping, dusting, etc. when needed without direct instruction.
• Processes orders efficiently and removes products from warehouse floor in a timely manner.
• Stores stock in correct locations and keeps warehouse inventory neatly organized.

Assists customers on an as-needed basis by providing outstanding customer service, both in-person and on the phone.
Assists with directing incoming phone calls to the appropriate store personnel.
Willingly assists with store projects when needed.
Qualifications
Education and Experience:
Required Skills/Abilities:

• Valid, current State of Ohio driver's license.
• Must be able to lift up to 50 lbs. on a regular basis throughout the day.

About VIE Ability
With an unemployment rate for individuals who are blind at 65%, purchases from VIE Ability help provide jobs and professional training to help persons who are blind or visually impaired to develop the skills needed to succeed. The goal of VIE Ability is to operate with at least 75% direct labor from people who are blind or visually impaired. In the daily process of fulfilling office supply orders and handling customer service calls, these individuals work one-on-one and in groups to develop the proficiency and confidence needed to be successful in our community.
In today's economy, most jobs, whether in manufacturing or in the service sector require the use of a computer to perform daily functions. This is particularly challenging for individuals who are blind. While working at VIE Ability our staff learns to excel on the computer using specialized audio screen-reader software, magnification software, refreshable Braille, or a combination of the three. We are proud of the work we are doing and of the partners who support this office supply social enterprise.
If you require assistance in completing an online application, please reach out to our Human Resources Department.
CABVI is an EEO M/F/Disabled/Veteran employer. CABVI is a Drug-Free Workplace.