Why Join Our Team: Across our three campuses, ten communities, three service offerings, and hospital, we are ultimately one unified team. Together, we nurture a compassionate, collaborative culture that enables continuous improvement and allows our team members to learn, grow, and shine in their careers. Surround yourself with people who care about making a difference come join us!

We have an exciting opportunity for a full-time Admissions Liaison will interface with referral sources to assist in the coordination and facilitation of admissions/readmission to Bolger Short-term rehab, Heritage Manor Nursing Home and Southgate Special Care through clinical review of potential clients. Will work closely with the Admissions Team to ensure a seamless referral-to-admission process while building a strong referral base. Will work collaboratively to foster excellent relationships with key partnerships with an emphasis on marketing and consumer awareness of Campus programs. Demonstrates an understanding of, and embraces, the mission statement of the Christian Health.

Schedule: Monday Friday 8:30am-4:30pm.

Education/Experience: Minimum of 2 years related experience, preferably in clinical case management; knowledge of Medicare PDPM, MDS in LTC setting; marketing and program development. Certified Case Manager (CCM) preferred.

Competencies:

• Manages the facility census by acting as a liaison between external referral sources and internal operations.
• Demonstrates growth in hospital referrals, as reflected in an increase of overall program occupancy.
• Identifies and cultivates ongoing relationships with viable referral sources (including but not limited to: hospital personnel, physicians, discharge planners, social workers, nurse case managers, rehab staff, management staff, alternate care facilities, geriatric care managers, insurance representatives, clients and consumers, etc..
• Screens patients to establish eligibility for care at CH by review of clinical charts/EMR and on-site personal visits when indicated. Makes house calls when necessary.
• Obtains accurate information, verifies payer source, goals of care, and discharge plan.
• Interfaces with physicians to verify anticipated care and treatment directives.
• Communicates with Admissions Director/DON/Administrator or designee regarding census-driven needs, including room changes, inter-campus transfers, readmissions, etc.
• Possesses clinical savvy to identify and intervene concerning hospital discharges in an effort to avoid unnecessary re-hospitalizations.
• Works collaboratively with Admissions Team members as well as nursing and other internal and external staff to facilitate referral conversion through skilled communication and positive motivation. Decides acceptance of patients and coordinates admission process with facility staff.
• Demonstrates fiscal responsibility and accountability by performing pre-admission cost-analysis to determine cost of patient care (i.e. medications, treatments, equipment, etc.) vs. reimbursement. Confers with Supervisor/Administrator to obtain consent to admit outlier cases.
• Ensures PASRR collection/compliance prior to admission.
• Tracks referrals and follows hospitalized patients to facilitate readmissions to the facility (when appropriate).
• Enhances program visibility by participates in various external marketing events and community partnership opportunities.
• Supports ACO partnerships by attending collaborative meetings, fostering good communication between organizations and disseminating information to appropriate facility personnel.
• Refers patient/resident representative to Admission Team for completion of tours, admission paperwork and financial review.
• Identifies and assists in coordinating the acquisition of any needed specialty equipment, supplies, medications and/or consultations prior to admission.
• Documents and distributes appropriate and complete information to the Care Team via current process.

Christian Health offers a wide variety of benefits to full-time employees that includes Health Insurance, a Dental Program, Paid Vacation and Holidays, 401k, Life Insurance, Tuition Reimbursement, Employee Assistance Program and Direct Deposit.

• Energetic, Outgoing, Strong interpersonal skills, Ability to Multitask
• Daily interface with area hospitals & care providers
• Some travel required
• Forge strong relationships with physicians, hospital nursing/case management/social services, floor & discharge staff
• Review medical records, assess patient needs
• Strong clinical background & medical assessment skills
• Strong computer skills
• Ability to make sound clinical decisions to ensure appropriate placement in SNF & SCNF
• Previous experience, knowledge of LTC regulations, MDS, Medicare PDPM, BPCI, ACO, PASRR, Medicare/Medicaid/Managed & Commercial insurance a plus