Christian Brothers Automotive is Hiring an Automotive Customer Service Specialist | Weekends Off | Flower Mound Near Flower Mound, TX
Company Description Christian Brothers Automotive Benefits:
Closed Every Weekend To Spend Time With Family & Friends
Healthcare Benefits Available
Local Owner - Onsite Daily
On-Going Training & Career Advancement
Chaplain Care Support Available
Employee Appreciation Events
Job Description Job Title: Automotive Customer Service Specialist Location: 1713 Justin Road Flower Mound, TX 75028 Job Overview: As an Automotive Customer Service Specialist with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests. Responsibilities include, but are not limited to:
Desire to learn automotive repair service terminology and processes
Check customers in and out
Answer phone calls and schedule appointments
Providing safe shuttle service for our valued guests in our branded vehicle
Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers Automotive
Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed
Keep the facility clean and organized
Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork
Direct, coordinate, and participate in performing guest service activities as dictated by workload
Serve as a community ambassador for the store through creating authentic relationships and partnerships
Follow all safety policies and procedures
Other duties as assigned
Qualifications Qualifications:
Proven successful customer service experience is required; driven to serve others
Some automotive experience is preferred, but not required
Must have strong interpersonal skills to effectively communicate with our staff, vendors, and customers
Valid state driver's license
Meet required insurance driving record parameters
Enjoy a fast-paced environment and a Team mentality (we work hard but like to have fun doing it)!
Ability to seek and accept coaching and direction
Ability to multitask and meet deadlines
Proficient with Microsoft Office Suite or related software
Physical Requirements:
While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear
The employee is occasionally required to balance, stoop, kneel, and/or crouch
The employee must occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus
Being dependable for a position that is Monday through Friday 7:00 a.m. - 6:00 p.m.
Additional Information Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 270 CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices. Videos To Watch https://vimeo.com/641699687 https://vimeo.com/675621350 https://vimeo.com/380815158